This is an Australian Company located in Dhaka where you will be working for our Australian clients work as a back office from Dhaka via online and using software and applications.

• Learn all areas of personal and commercial loan for different banks
• Collect supporting documents from applicant as per the bank requirements
• Review & analyse income documentation and advise clients accordingly
• Complete online loan application and submit online
• Manage applications from approval through to settlement ensuring any deadlines and customer expectations are met
• Ensure compliance procedures have been followed
• Assist with data entry & office responsibilities including general customer service tasks
• Keep our CRM updated for each client and application through timely updating of notes and attachments
• Complete client annual reviews and proactively identify and refer opportunities to the Directors
• Contact clients via phone/email to maintain relationships & build rapport, as well as inform & deliver necessary
• communication.
• BEST Candidate will have below additional skills:
• Professional & pleasant spoken & written demeanour
• Highly proficient in MS Office (i.e. Excel, Words and Outlook etc.)
• Strong customer-centric focus, very well organised
• Ability to learn quickly & remain calm under pressure
• Strong organizational skill, very neat and professional appearance
• Self-motivated & proven time management skills
• Think on your feet and prioritise responsibilities
• Team player, self-motivated & able to work autonomously.