E-Zone HRM Limited is a management consulting group providing one-stop solutions to clients who seek improved and sustainable profitability through the effective use of their people and resources. We specialize in delivering innovative and value added services that promote revenue growth and cost containment.

E-Zone HRM Limited has a formal agreement with one of the United Nations agency to provide outsourcing services under a third party contract.

E-Zone HRM Limited is now accepting applications from Bangladeshi Nationals for the following vacancies under third party outsourcing contract modality:

District MNCAH Officer

Duty Station: Borguna, Barisal, Bogura, Bandarban, Kishorganj, Narayanganj, Rangpur and Sherpur district for implementation of a Maternal, Newborn, Child and Adolescent Health project.

Contract Duration: 05 Month

Number of Vacancies: 8 (Eight)

Contract Type: Contract with E-Zone

Contract Start Date: 1 December, 2020

Reporting to: Zonal Health Officer and National Coordinator, NIPSOM

A. Objectives

The objective of recruiting District MNCAH consultants/Officer is to supplement and compliment capacity of UN Agency to support accelerated implementation of the field level MNCAH activities in eight intervention districts for a very time bound 5 months project supported by FCDO during Nov 2020 to March 2021.

S/He will provide technical assistance to the district and Upazila health department and coordinate with other stakeholders for the implementation of FCDO project activities.

District MNCAH officer will be closely working with district Infection Prevention and Control (IPC) officer. He/she will be responsible for restoration of routine essential services for both COVID-19 and Non-COVID-19 cases, operationalize the COVID-19 guidelines for MNCAH services and responsible for the actual operationalization of district/Upazila quality improvement plans focusing on maternal care, small and sick new-born care, adolescent health services and oxygen therapy in assigned districts and selected facilities.

B. Background:

UN Agency is implementing “Institutionalize Infection Prevention Control (IPC), strengthen oxygen infrastructure and supplies and revitalize essential MNCAH services to combat COVID-19 in the selected hospitals of eight districts in Bangladesh” (Borguna, Barisal, Bogura, Bandarban, Kishorganj, Narayanganj, Rangpur and Sherpur) supported by Foreign, Commonwealth and Development office, United Kingdom.

The overall goal for this project is to improve the health and well-being for vulnerable populations, especially for women, adolescents, children and new-born, through increased resilience of the communities for COVID-19 response and ensuring quality essential healthcare services. The overall project work-plan has been developed in consultation with the DGHS and others government partners, mainly focuses on equipping facilities with oxygen related infrastructure and equipment, improving IPC, WASH and waste management system and more importantly revitalizing MNCAH services including provision of care for small and sick new-born through establishing and upgrading Special Care New-born Units (SCANU) in line with the quality of care standards.

Currently the central team is supported by the zonal Health officers for implementation of this project. However, additional support is required especially in the intense field support as the zonal health officers are occupied with others divisional responsibilities and the deliverables of this project is very time bound for 5 months amid the prevailing COVID situation. As the nature of the project require on-site technical support and more hands on practices approaches in the intervention facilities to operationalize the SOP and protocols following QoC standards, thus intense field support will be required during the initial phase of the project. At national level, NIPSOM will manage the District MNCAH District Consultants under the on-going partnership with UN Agency for Quality Improvement initiatives with technical support from URC. It is anticipated that selected individual will report to the NIPSOM QIL (Quality Improvement Learning) hub coordinator who will be technically supported by UN Agency Zonal Health Officers at zonal level and Project Specialist at national level for day to day management of the project.

C. Scope of Work

The District MNCAH officer will perform the specific defined task with time line in collaboration with DGHS, DGFP, and other partners in the assigned districts. The officer will report to supervisor every month focusing on the progress of the overall indicated activities. S/He will ensure timely quality accomplishment of project implementation at the facilities, Quality Improvement initiative and NGO supported activities in the community level. S/He will also coordinate with country office and other MNCH officer in other districts to share the progress as required.

The District MNCAH officer shall be stationed at their assigned district headquarters and travel to the upazila health facilities as per weekly travel plan guideline. MNCH officer will work 5 days a week except government holidays as per NIPSOM/GoB policy.

D. Tasks and Schedules

  • Overall management, coordination and implementation of FCDO project in the assigned district
    • Support district and Upazila manager for improving capacity to manage, implement and monitor MNCAH program
    • Ensure communication and coordination between UN Agency, URC, NIPSOM,DGHS,DGFP and local authority of divisional director office, civil surgeon office, Medical college, District hospital, UHC (Director/hospital superintendent/CS/DCS/ MOCS/DDFP/ UHFPO), UNFPA, BRAC and other implementing partners and act as the focal person of the district for the program
    • Responsible for development implementation and monitoring of quarterly work plan for the project
    • Timely disbursement, utilization and liquidation of project fund on the quarterly basis
    • Preparation and dissemination of technical reports
    • Coordinate with BRAC and identify opportunities to encourage community engagement in the district level planning for QoC and in facility quality improvement cycle (PDCA)
  • District QoC program management:

(District QoC program management includes all district level activities to support improvement in quality of care for mothers, newborn, child and adolescent health in selected facilities)

    • Act as key resource person for the quality improvement program for MNCAH care supported by UN Agency in the assigned district
    • Support the development and operationalization of district MNCAH QoC plan
    • Be able to plan monthly/weekly activities, workplan, meetings, travel and logistics in consultation with NIPSOM and UN Agency zonal health officer
    • Communicate and coordinate with national quality improvement learning hub (NQIL hub coordinator), NIPSOM faculty coordinator, URC mentors, district IPC monitoring officer as appropriate, in a timely manner
    • Functionalize the district Quality Improvement Committee (QIC), facilitate monthly QIC meeting and provide technical support for performance tracking of implementing facilities
    • Facilitate and participate in MNCAH related trainings and other trainings provided by the UN Agency and BRAC.
    • Conduct facility assessment to the assigned facilities using the provided checklist (this task will be divided between the IPC officer)
  • Facility On-site support
    • Establish and/or strengthen functional QIC and other quality improvement teams such as work improvement team (WIT) at the health facility
    • Identify training needs for QI among facility staff and seek support from mentors and QIL hub coordinator to organize quality improvement workshops.
    • Enhance the knowledge of the facility staff in Quality improvement cycle (PDCA) by acting as coach
    • Learn about the existing progress of Quality improvement cycle (PDCA) at the facility
    • Regular coaching visits to health facilities using structured coaching tools – once a week to each facility, frequency of visits may have to be adapted based on progress and need of the facility team (Most teams initially require intensive coaching. District hospitals may require separate coaching for teams in different departments)
    • Guide the facility staff in designing and accomplishing Quality improvement cycle (PDCA) project
  • Sharing & Learning
    • Help QI teams identify details of PDCA projects that are valuable for sharing
    • Arrange webinar calls, meetings, workshops as needed for learning and sharing
    • Share experiences and learning with other district MNCH officers, IPC monitoring officer, NIPSOM faculty, UN Agency, URC and DGHS, DGFP team members.
    • Together with QI teams document PDCA projects and learnings (case studies/ppts)
  • Measurement for improvement
    • Actively guide teams in data collection for their selected quality improvement aims (simplify data collection, helping improve data quality for selected aim)
    • Collate data on improvement from the selected sites in the district
    • Help foster a supportive environment so teams can share data for problem solving without fear of punishment or blame.
    • Ensure complete and correct reporting of core QED indicators in DHIS2/other tools
    • Support collection of data for additional indicators including experience of care (key data that is not reported in DHIS2 but required for QoC program)
    • Support the analysis and interpretation of data for using in the quality improvement process
  • Learning and knowledge management
    • Writing a case study of a previous and current PDCA project (jointly with QI team)
    • Helping teams make QI project PowerPoints.
    • Watching recordings of sharing and learning webinars
    • Reading case studies of successful QI projects
    • Coaching facility teams in PDCA
    • Participating in webinars and meetings organized by external mentors
    • Cross learning visit and experience sharing among the other implementing districts 
  • Deliverables:
    • November, 2020:  Monthly District Implementation Plan, Monthly Progress Report
    • December, 2020: Monthly District Implementation Plan, Monthly Progress Report
    • January, 2021: Monthly District Implementation Plan, Monthly Progress Report
    • February, 2021: Monthly District Implementation Plan, Monthly Progress Report
    • March, 2021: Monthly District Implementation Plan, Monthly Progress Report
    • An end assignment report

E. Consultancy Costs

Cost of the Consultant:

  • BDT 100,000 per month consolidated (The cost includes all CD/VAT/Taxes and also includes lumpsum travel cost, so consultant will not claim any travel cost in addition to this).
  • Consultants will be located at District and report to QIL HUB Coordinator at NIPSOM. The second line supervisor will be Health Specialist (MH/NCH), UNICEF, Dhaka.
  • Computer, communication, stationery and other office equipment expenses will be borne by the Consultant
  • Consultant will be responsible to pay all taxes as per government rules and regulations. E-Zone will make statutory deductions towards income tax as per government rules and regulations

F. Qualification requirements

  • MBBS (MPH degree preferred) and experience in health care are encouraged to apply
  • Fresh medical graduates wiling to build their carrier in public health are particularly encouraged to apply;
  • Working experience in the field of Maternal, Newborn and Child Health , particularly at the district/Upazila level with government counterparts would get  preferrence;
  • Technical expertise in areas such as Quality Improvement, Reproductive, Maternal, Newborn, Child and Adolescent health or nutrition would be an asset;
  • Good skills in coaching, facilitation, and ability to work as a team player ;
  • Strong interpersonal, verbal, and written communication and presentations skills;
  • Good computer skills and familiarity with Windows Operating system including Microsoft Office, PowerPoint, Excel etc.
  • Willingness to learn new concepts and methods and work in a challenging environment;
  • Ability to engage effectively with a range of different stakeholder groups, including health facility staff of all cadres, partner organizations, public/private sector officials.
  • Ability to travel within the district, between districts and to Dhaka (>75% of time)
  • Special priority will be given to those who has experience in working in the same position.
  • Must be able to join on short notice. (preferably within one week after receiving offer letter)

This position is open for Bangladeshi Nationals only. All candidates, irrespective of gender, religious and ethnic backgrounds can apply for the vacancies.

The UN agency prides itself as fostering a multicultural and harmonious work environment, guaranteed by a zero-tolerance policy on sexual exploitation and abuse, and on any kind of harassment, including sexual harassment and discrimination. All selected consultants will undergo rigorous reference and background checks.

Candidates with the required profile and proven experience, who meet these qualifications, are invited to submit their application in English clearly mentioning the Job Title along with a meaningful cover letter, updated CV, recent PP size photographby email to:

Last Date of Application: 5th December 2020

No phone calls please. Only short-listed candidates will be contacted. All applications will be treated according to the merit and with strict confidentiality.