VACANCY ANNOUNCEMENT

E-Zone HRM Limited is a management consulting group providing one-stop solutions to clients who seek improved and sustainable profitability through the effective use of their people and resources. We specialize in delivering innovative and value-added services that promote revenue growth and cost containment.

E-Zone HRM Limited has a formal agreement with World Health Organization to provide outsourcing services under a third-party contract.

ICT and Data Management Officer

Duty Station: Dhaka, Bangladesh

Contract Duration: Upto 31 December, 2023 (possibility of extension)

Number of Vacancies: 1(One)

Contract Type: Contract with E-Zone/Special Agreement with E-Zone

Contract Start Date: July 1, 2023

A. Terms of Reference

1. Assist in smooth handover of the Global EWARS instance with all required process to the country level at MIS DGHS Data Center which includes install and configure of hardware and software
2. Ensure effective functioning, operation, and maintenances of server hardware and software with troubleshooting issues and ensuring security and efficiency of infrastructure
3. Ensure effective monitoring the performance of servers
4. Implements field backup and restore procedures for users in local drives, maintaining backup logs and off-site backup storage.
5. Provides technical training to end users of commonly used technology and systems, in order to assist MIS DGHS staff in conducting their work.
6. Resolves queries independently, escalating if required, to ensure that standard IT questions are answered, and accurate information is provided to MIS-DGHS and UN AGENCY personnel whenever required.
7. Ensure that globally managed desktop environment and network resources are protected from malware.
8. Participate in HGSP/EWARS technical meetings with UN AGENCY Cox’s Bazar and other two level of the organization in matters of data management and ICT and have frequent catch-up meeting and guidance support from HQ UN AGENCY EWARS Team
9. In addition, support with the set-up, maintenance, and update of the EWARS Dashboard hosted by DHIS2
10. Support and manage EWARS data for UN AGENCY and engage MIS-DGHS with plans for interoperability/integration with DHIS2
11. Ensure UN AGENCY ICT strategies, security policies, technology standards, guidelines and procedures are well introduced and implemented in the context of EWARS server maintenance at MIS-DGHS
12. Support and guide data cleaning and ensure data quality entire EWARS system
13. Maintain liaise with the UN AGENCY EWARS technical team in HQ, Dhaka and Cox’s Bazar to resolve the technical issues
14. Spend 50% of time in UN AGENCY Country office working with Health Security and Emergency Cluster team on data management issues,50% time at MIS-DGHS to support with Server update and maintenance issues, participate and attend technical data management and ICT meetings between MOH, UN AGENCY and partners as needed
15. Occasional(quarterly) visit to UN AGENCY Sub-Office in Cox’s Bazar and regular bimonthly visits and support by NPO Epidemiology and Surveillance to Dhaka, provide monthly/quarterly progress reports as agreed by supervisor
16. Perform any other duty assigned by the supervisor

B. Required Qualifications:

Education:

Essential: Four years of bachelor's and Master’s degree in ICT/Computer Engineering,
Information Science Management, or Geography/GIS from a recognized university.

Desirable:

• ICT training and expertise in Cloud Technology (Azure/Amazon) and data management specialist with expertise in at least three of these areas (SPSS, Power BI, SQL, Python and Excel) would be preferable.
• CT specialties include Cisco Certified Network Associate (CCNA) and or Microsoft Certified System Engineer.
• Information Management specialties include Information Technology InfrastructureLibrary (ITIL-V4).

Experience:

Essential: At least 5 years of professional experience in Data management and ICT
expertise in busy local and multinational/ international agencies, NGOs, and UN

Desirable:

• Experience in ICT programme management in particular server management and necessary programing skillset (Data management, GIS mapping and data visualization)
• Experience in Oracle-based or other ERP system would be an added advantage
• At least 1 year of working experience within the county
• At least 1 year of experience working with or supporting the Ministry of Health at the national and district level, will be an added advantage
• Past experience working directly or indirectly with UN Entities/ UN AGENCY will be an added advantage 
• Ability to carry out a wide variety of tasks
• Ability to take notes and prepare draft technical reports
• Ability to independently prepare reports to government, partners, and donors
• Experience engaging government/MOH&FW, bilateral and multilateral partners or multinational organizations
• Organizational skills: deadline compliance, proactive action
• He/she keeps abreast of changes in procedures and practices, rules and regulations,and organizational structure, in the department, the cluster and UN AGENCY, to be able to brief others and explain procedures.

C. Competencies:

1. Teamwork
2. Respecting and promoting individual and cultural differences
3. Communication
4. Producing Results
5. Moving forward in a changing environment

D. Languages: Excellent knowledge of spoken and written English.

E. Computer Literacy

• Proficiency in MS Office software (i.e., word process)
• Experience in GSM/Oracle-based or other ERP systems is desirable
• Knowledge of ICT landscape and data management in the country
• Experience in programming languages Python, SQL, and R
• Experience in dashboard creation on Power BI or other software
• Experience in GIS mapping added value

F. Consultancy Costs:

Monthly salary:  Each Consultant will get BDT 153,695 per month (consolidated).

Other benefits:

• Health Insurance; Accident and illness insurance;
• Annual Leave (18 days per year)/ Sick leave (12 days per year);
• UN AGENCY and Government Holidays, Compensatory Time Off

G. Administrative Issues:

• Office place, the working station will be in MIS DGHS Office, Dhaka, Bangladesh.
• Consultant will be responsible to pay all taxes as per government rules and regulations. E-Zone will make statutory deductions towards income tax as per government rules and regulations.

E-zone has a smoke-free environment and does not recruit smokers or other tobacco users. E-Zone is committed to a healthy & diverse work environment in which all individuals are treated with respect and dignity. E-Zone has a zero-tolerance policy on unlawful discriminatory practices and on any kind of harassment, including sexual harassment. All selected consultants will undergo rigorous reference and background checks.

Candidates with the required profile and proven experience, UN Agency meet these qualifications, are invited to submit their application in English clearly mentioning the Job Title along with a meaningful cover letter, updated CV, and recent PP size photograph by email to:
jobs.un2@e-zonebd.com

Last Date of Application: 11th June 2023

Please mention the Applied Position Name on the subject line of your email

We regret that due to large volume of applications normally received, applications cannot be acknowledged individually.
No phone calls please. Only short-listed candidates will be contacted. All applications will be treated according to the merit and with strict confidentiality

A written test/presentation using computer and interview will be held only for qualifying candidates.