Sales & Support Agent
No. of Positions: 04 (Four)
Please do not apply if you are not a native Sylheti and cannot speak in fluent Sylheti dialect.
Required Skills:
- The candidate must be a native of Sylhet and should possess fluent Sylheti dialect for Bengali.
- Excellent in spoken and written English. British accent is preferable.
- Needs to work from 5:00 PM to 3:00 AM Bangladesh time.
- Ability to sell and communicate regularly with offshore clients over phone.
- Ability to provide quick support to customer problems and queries.
- Ability to liaise with the team, manageability of customer queries and forwarding to proper channels.
- Creating Leads, proficiency in market research and identifying potential customers.
- Strong command over Microsoft Word and Excel. Needs to have quick typing skills.
- Accustomed to ZenDesk Management, Google My Business will get preference.
Educational Requirements
- Graduate from any discipline from any reputed university.
- IELTS/TOEFL scorers will get preference.
Experience
- Minimum 1 year in call center dealing foreign clients.
Office Location
Office Time
- 5:00 PM to 03:00 AM (Bangladesh time).
Salary
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