Fraud Executive

Ding is the world’s leading universal top-up service. Founded in 2006, Ding was born from seeing something that wasn’t there. 6 billion of the world’s mobile phones are prepaid and a quarter of those are out of top-up. We believe mobile phones can change lives and we want to improve people’s lives by helping those with less gain access to more. Our mission is to build and run the safest, simplest most effective and convenient top-up technology, in partnership with the best operators and platforms. We’ll continue to spread joy across the globe helping people everywhere to send little bytes of happiness to their loved ones, keeping our customers connected to their families and friends. Now more than ever we realise the importance of keeping in touch and here at Ding we believe a little goes a long way.

As a Fraud Executive you will join our vital 24/7 operations team. Given the nature of our work this role requires shift rotations. With a sharp eye for detail and an appreciation of data the Fraud Ops team leverage large datasets to uncover insights for identifying and preventing fraudulent activity at all levels. This is an excellent opportunity to gain amazing experience in a dynamic and growing, international tech company.

Day to day responsibilities include:

• Analyse and monitor high volumes of transactions in real time to identify and prevent fraudulent activities at all levels – from individual accounts to country wide patterns
  
• Develop performance trends to impact fraud strategy by working closely with the wider fraud team
  
• Analyse, interrogate, and develop insights from large datasets of customer behaviour and transaction history
  
• Respond to internal alerts and communicate findings to wider team
  
• Be up to date on current fraud trends and act quickly to prevent fraudulent activity occurring
  
• Identify improvement and automation opportunities
  
• Develop a strong technical understanding of best practices in fraud prevention

Key Attributes we’re looking for:

• Bachelor’s degree in IT/Data/Computer Science/Engineering
  
• Fluent written and spoken English
  
• Expert working knowledge of MS Excel
  
• Experience using or knowledge of data visualisation software – Power BI, Looker, etc.
  
• Knowledge of developing markets
  
• Has worked as part of a global team
  
• Experience communicating effectively across an organisation
  
• Prior analytical experience that delivers actionable insights and change
  
• Decisive and accountable
  
• Ability to work under pressure and effectively manage priorities
  
• Demonstrated passion for continuous improvement
  
• Eagerness to learn and embraces feedback

Candidates can submit their application using the following link:
https://ding.bamboohr.com/jobs/view.php?id=50

About Ding

Ding was founded to change billions of lives by accelerating mobile access.

As the number one international mobile top-up platform in the world, Ding has been keeping people connected since 2006, when it launched this first-of-a-kind service. Today, Ding’s users have successfully sent over 400 million top-ups globally, via the app, online at Ding.com, and in-store at over 600,000+ retail outlets worldwide. In fact, Ding delivers a top-up every second, via 500+ operators, across 140+ countries – helping families and friends around the world to stay connected.

Ding is headquartered in Dublin, Ireland, and also has offices in Barcelona, Bucharest, Dhaka, Dubai, New Jersey and Paris. Ding’s culturally diverse team of more than 200 people reflects our commitment to delivering cutting-edge, potentially life-changing technology to developed and emerging markets alike.
We're always on the lookout for talented people who embody our core values:

• We are Customer Curious
• We are Thinkers, Linkers & Doers
• We Work Better Together
• We Seek Out that Spark

Ding’s recruitment privacy notice is available at https://www.ding.com/recruitment-privacy-notice