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| Position Name: Customer Service Officer, Branch Banking |
| Job Grade: Assistant Officer – Principal Officer |
| Key Accountabilities |
- Deliver prompt, professional, and personalized banking services to the clients.
- Maintain strong relationships with the clients including Priority/High Net Worth clients to ensure retention and satisfaction.
- Address customer queries, service requests, and complaints efficiently with a solution-oriented approach.
- Contribute to achieving branch business and service quality targets.
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| Qualifications |
- Minimum 1 year of experience in Service Industry (Airlines / Telecommunication Industry / Branch Banking) will be preferred.
- Minimum Bachelor Degree completed
- Smart appearance with a customer-centric attitude.
- Ability to manage premium clientele with professionalism and confidence.
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| Job Location |
| Dhaka City |
| Compensation & Benefit |
| Negotiable |
| Employment Type |
| Permanent |
| Deadline for Application |
Interested candidates are requested to apply for the above role by 06 March 2026
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