Vacancy Announcement

Customer Care Executive ( Evening Shift)

Vacancy

Not specific

Job Context

  • Working Time:
  • Evening Shift 2 pm - 10 pm
  • Job Location: Lalmatia

Job Responsibilities

  • Receive & make calls to the customers.
  • Capable of handling customer queries & complaints instantly.
  • Capable of handling Inbound/outbound calls.
  • Collect customer's feedback.
  • Must be able to work by shifting & willingly work in Govt holidays.
  • Strong interpersonal and communication skills.
  • Ensure customer satisfaction.
  • Positive attitude and self motivated.
  • Make a Report to the Supervisor.

Employment Status

Full-time

Educational Requirements

  • Bachelor degree in any discipline

Experience Requirements

  • At most 1 years
  • The applicants should have experience in the following business area(s):
    • Call Center

  • Freshers are also encouraged to apply

Additional Requirements

  • Age 20 to 28 years
  • Only Males are allowed to apply.
  • The applicants must have experience in the following business area(s): E-commerce , Courier company , Facebook page , Customer Support through Phone , Tel Marketing, Call Center Supervision/ Management
  • Strong interpersonal & communication skills.
  • Computer Literacy is must
  • Experienced candidates will get high preference.
  • Ability to navigate through software applications.
  • Responsible, reliable, highly energetic, polite and hardworking, Punctual.
  • Co-operative and challenging mentality to work with team members.
  • Communicate clearly over the phone and demonstrate good listening skills.
  • Must have excellent communication skills in English.

Workplace

  • Work at office

Job Location

Dhaka

Salary

  • Tk. 8000 - 10000 (Monthly)

Apply Procedure

Mirpur, Adabor,Mohammadpur, Dhanmondi, Jhigatola area's candidates are encouraged to apply.

*Photograph must be enclosed with the resume.

Applicants are encouraged to submit Video Resume

Application Deadline: 5 Mar 2023