About CRS

Catholic Relief Services (CRS) is a US-based relief and development agency works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding. In Bangladesh, CRS supports vulnerable people through partner organizations.

Job Summary

As a member of the CRS Emergency Response team based in Cox’s Bazaar, you will be focal point for the monitoring and reporting on all monitoring, evaluation, accountability, and learning (MEAL) activities in support of Catholic Relief Services’ (CRS) work serving the poor and vulnerable. Your service and community relations skills ensure that the local partners and communities feed into and benefit from the project that consistently applies best practices and continuously works towards improving its impact. 

Roles and Key Responsibilities

• Implementation of all assigned project MEAL activities as outlined by the MEAL Manager in the Detailed Implementation Plan in line with CRS program quality principles, standards and MEAL policies, procedures, and practices; donor MEAL requirements; and industry good practices.
• Monitor and report any MEAL-related challenges and gaps identified to inform adjustments to plans and implementation schedules. Assist partners in their efforts to reflect on project experiences.
• Lead the roll-out and implementation of the project’s feedback and response mechanism (FRM). Support actively seeking and responding to feedback from all members of targeted communities and other stakeholders as defined by the FRM.
• Lead field-level project MEAL activities (including digital data collection) and assist partners in their efforts to collect and ensure timely analysis of project data per specified mechanisms and tools with support from Program Manager/Emergency Coordinator. Collaborate with local partner(s) to prepare MEAL-related aspects of reports per established reporting schedule.
• Collect information on staff MEAL capacity needs and technical assistance needs of partner organizations and monitor MEAL capacity building and technical support activities to ensure effective impact.
• Complete project documentation for assigned MEAL activities. Assist with identifying information for case studies and reports on promising practices.
• Support program learning and decision making by posing thoughtful questions, engaging with project data, reflecting upon and sharing with project management the information gathered from community members and partners.

Basic Qualifications

• Bachelor’s degree in Statistics/Demography/Population Sciences or other relevant areas is required.
• Minimum of 4 years of work experience in the field of MEAL for an I/NGO is required. All other experience in project support for an I/NGO is a plus.
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint) and digital data collection forms (CommCare, Kobo, ONA) is required.
• Candidates with gender and diversity is a plus, including female, persons from marginalized groups; persons with disability; and, origin from geographically marginalized location.

Languages: Written/spoken Bangla and English is required. Rohingya language and Chittagonian Dialect language is a plus.

Travel: Must be willing and able to travel up to 60 % in Rohingya camp and host community project sites.

Knowledge, Skills and Abilities

• Observation, active listening and analysis skills with ability to make sound judgment
• Good relationship management skills and the ability to work closely with local partners and community members
• Attention to details, accuracy, and timeliness in executing assigned responsibilities
• Proactive, results-oriented, and service-oriented
• Staff supervision experience a plus

Preferred Qualifications

• Experience in participatory action planning and community engagement.
• Experience in community-led approach in DRR and Protection Programming
• Experience monitoring projects and collecting relevant data preferred.
• Experience using statistical analysis software like SPSS, STATA, etc.
• Working experiences in emergency setting particularly Rohingya communities is preferred.
• Candidates with gender and diversity is a plus, including female, persons from marginalized groups; persons with disability; and, origin from geographically marginalized location.

Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Integrity
• Continuous Improvement & Innovation
• Builds Relationships
• Develops Talent
• Strategic Mindset
• Accountability & Stewardship

Supervisory Responsibilities

No supervisory responsibilities.

Key Working Relationships

Internal

Program Manager-MEAL, Emergency Coordinator, Technical Advisor- Gender & Protection, Technical Advisor- DRR/R, Program Manager- DRR, Deputy Head of Programs, Head of Programs, TA/DRR &R, Manager-Operations, Manager- Finance

External

Partner MEAL Officer, Partner MEAL Manager, Partner GIS Specialist, Partner Program Managers, Partner Project Coordinator, Partner Head of Program, Partner Director-ERP, and local stakeholders.

MEAL Competencies (for CRS MEAL Program Staff)
Each staff member in this position is expected to have basic knowledge and ability and, with guidance, be able to apply the following competencies in common situations that present limited difficulties:

• Monitoring
• Evaluation
• Accountability
• Learning
• Analysis and Critical Thinking

In addition, each staff member in this position is expected to have elementary understanding of and to demonstrate a willingness and potential to learn about:

• MEAL in Design
• ICT4MEAL
• Management in MEAL

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS is an Equal Opportunity Employer

CRS is an equal-opportunity employer and does not discriminate on the basis of national origin, caste, religion, race, HIV Status etc. CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Employment Application Clause:

-“By applying to this job/consultancy, I understand and acknowledge that CRS requires its staff to demonstrate dignity and respect to all people, and to actively prevent harassment, abuse, exploitation.   Further, I understand that if I am a successful candidate, I will be subject to background check, and my personal /professional references will be asked · related to the above safeguarding. -related topics.”

Interested candidates should apply by 13 October 2022 with a detailed CV stating current professional fees/ salary drawn and expected fees and giving details of three references to BD_HR@crs.org.

The subject line should clearly specify (then name of the position)- “Senior Project Officer (MEAL)”.  Please apply only if the minimum qualification criteria are met. No application will be considered after the last date. Qualified female candidates are highly encouraged to apply. Only short-listed candidates will be notified and called for written test and interviews.

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