Job Purpose:

Main duties & responsibilities:

The Programme Coordinator-MEAL will lead the strategic direction and operationalization of a robust MEAL framework that drives evidence-based decision-making, accountability, and adaptive learning across Concern Bangladesh’s portfolio. The role ensures coherence of MEAL systems with the Country Strategic Plan (CSP), sector strategies, and organizational priorities, fostering a culture of performance, learning, and impact. S/he will also ensure that robust MEAL frameworks are in place to measure progress against all programme pillars in CSP and enhance accountability to programme participants.

Key Responsibilities:

Strategic Leadership, System Strengthening and Business Development

• Lead the development, implementation, and continuous improvement of Concern Bangladesh’s MEAL strategy and frameworks in line with Concern’s Global MEAL guidelines and Bangladesh Country Strategic Plan (CSP).
• Support the Programme Director and wider programme team in developing evidence-based, high-quality programme designs and contribute actively to fundraising and proposal development efforts 
• Support the Country Management Team (CMT) in tracking progress against the Country Strategy and thematic strategies (e.g., Health & Nutrition, Climate Resilience, and Localisation) through integrated MEAL frameworks aligned with Concern’s Result Based Management (RBM) approach and donor requirements.
• Promote integration of gender, protection, climate resilience, and inclusion indicators into MEAL systems.
• Ensure harmonization and quality assurance across project databases and digital data management systems.

Planning, Monitoring and Evaluation

• Oversee the design and execution of monitoring activities such as baseline, midline, and endline surveys, as well as evaluations (internal or external), and special studies across projects.
• Provide technical leadership for the use of both qualitative and quantitative methodologies in monitoring and evaluation.
• Ensure timely, accurate, and quality reporting on programme performance, including analysis of trends and results to inform evidence-driven adaptive management.
• Support programme teams to hold regular programme & project review and reflection meetings, ensuring data-driven learning, quality and decision-making.

Accountability to Affected Populations (AAP)

• Lead and strengthen the implementation of Concern’s Accountability Framework in line with the Core Humanitarian Standard (CHS).
• Oversee the Feedback and Complaint Response Mechanism (FCRM), ensuring accessibility, confidentiality, and responsiveness.
• Monitor and analyse trends in feedback data and ensure corrective actions are implemented.
• Promote staff and partner awareness on safeguarding, code of conduct, and accountability principles.

Learning, Knowledge Management, and Adaptive Programming

• Facilitate cross-programme learning and documentation of best practices and innovations to inform programme design and donor reporting.
• Lead production of programme impact and learning briefs, research summaries, and knowledge products for internal and external communication.
• Support the roll-out of Concern’s global learning agenda and contribute to organizational learning platforms.

Capacity Building and Technical Support

• Strengthen the capacity of programme and partner staff on MEAL concepts, tools, and data analysis (digital and manual).
• Undertake regular assessment of partners’ MEAL system capacity at organisational level, support in developing and rolling out capacity strengthening actions in line with Concern’s Localisation and Locally Led Programme strategy.   
• Provide mentoring and technical backstopping to MEAL and programme teams at both country office and field levels.
• Lead periodic refresher training, e.g., on Results-Based Management, CHS, and safeguarding-related monitoring.
• Ensure compliance with Concern Worldwide’s Global Data Protection Policy (GDPR), maintaining confidentiality and responsible use of personal and program data.
• Promote awareness and adherence to GDPR principles across MEAL activities, digital data collection, and reporting systems

Coordination and Representation

• Work closely with the Programme Director, sectoral coordinators, and partner organisations to ensure MEAL integration throughout the programme cycle.
• Represent Concern Bangladesh in national MEAL networks, donor fora, and coordination meetings.
• Liaise with regional and HQ MEAL advisors to ensure global alignment and technical quality.
• Provide constructive support to programme teams to ensure that programme quality standards are upheld across all stages of the project cycle.

Management and Compliance

• Line manages MEAL Officers, ensuring clear objectives, performance management, and professional development.
• Uphold and promote Concern’s values, demonstrating leadership on workplace equality, diversity, inclusion, and safeguarding.
• Participate in emergency response as required and ensure MEAL preparedness for humanitarian operations

Key requirements:

• Postgraduate degree in Statistics, Social Sciences, Development Studies, or a related field.
• Minimum 5-7 years relevant experience with at least 3 years of management or advisory experience.
• Proven experience designing and implementing MEAL systems and frameworks at country strategy, programme and multi-project level in humanitarian and development settings.
• Experience in managing MEAL functions for multi-sectoral programmes (health, nutrition, climate resilience, livelihood, WASH, etc).
• Demonstrated knowledge and skills on localisation and locally led programming approaches.
• Experience in data management, digital data collection tools (e.g., Kobo, Power BI), and statistical software (SPSS/Stata/R).
• Demonstrated skills in facilitating documentation of programme impact, learning, conducting evaluations, and communicating findings to diverse audiences.
• Strong inter-personal skills demonstrating a capacity to collaborate effectively with other departments and teams.
• Experience managing a team and ensuring capacity strengthening.
• Sound understanding of Core Humanitarian Standard (CHS), Accountability to Affected Population (AAP), gender equality, and safeguarding standards.
• Experience working with consortiums or local implementing partners.
• Excellent English writing, communication, and presentation skills.

Competencies: 

Candidates are expected to demonstrate abilities in the following priority competency areas:

If you feel that your qualification and experience match our requirements, and you have a shared commitment to Concern’s values, please email the completed Job Application Form with photograph, National ID, TIN and all Educational Certificates to recruitment.bgd@concern.net.

Please mark the position applied in the email subject line.

Closing Date of Application: 25 December 2025

Notice: Due to the urgent requirement to fill in the position, we will review applications on a rolling basis within the mentioned period. If you consider yourself suitable, please apply at your earliest.      
             
We encourage all eligible candidates, irrespective of gender, ethnicity or origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations and is committed to promoting equality. 

If you have any concerns about our recruitment process and need particular assistance - for example if you have a disability e.g. a hearing impairment - please let us know and we will do our best to respond to your

Safeguarding at Concern: Code of Conduct and its Associated Policies

Concern has an organisational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisation, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of vulnerable adults and children in our work. We will do everything possible to ensure that only those who are suitable to work or volunteer with vulnerable adults and children are recruited by us for such roles. Subsequently, working or volunteering with Concern is subject to a range of vetting checks, including criminal background checking.
                                                                                                                                    
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