Concern Worldwide is an international, humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries. We believe in a world where no one lives in poverty, fear or oppression; where all have access to a decent standard of living and the opportunities and choices essential to a long, healthy and creative life; a world where everyone is treated with dignity and respect.

Concern Worldwide, Bangladesh is looking for a suitable candidate for the following position:

Job Purpose:
The main roles and responsibility of Coordinator (Health, Hygiene Nutrition and Psycho-social Counselling) is to ensure high quality technical support to staff members of implementing partner organizations of Urban Green Graduation program targeting the people in extremely poverty conditions living on the pavements, squatters and in undeveloped slums in and around Dhaka South City Corporation and Dhaka North City Corporations. The Graduation Technical Coordinator (HHN-PSC) is expected to provide capacity building training and provide day to guidance to the partners’ staff – particularly the Graduation Mentors and their Supervisors (on the basics of psycho-social counselling, facilitating sessions on health, hygiene and nutrition) and will ensure psycho-social counselling and  awareness sessions on health hygiene and nutrition are maintained expected standards and quality and demonstrating positive change in the behaviour and practice of target program participants of Urban Green Graduation Program.  This position will actively engage and maintain professional relationship with urban health, nutrition, WASH and psychologist/psychiatric service providers and bridge between partners to ensure program participants have access to above services. The successful candidate will report to the Program Manager, Urban Green Program on a day to basis, however, should remain open to support other development programs if needed.

Main Duties & responsibilities:

• Provide capacity building training and technical guidance to partners’ staff – particularly the Graduation Mentors and their Supervisors on HHN, WASH and Psychosocial Counselling ensuring high quality of standards.
• Will ensure that psycho-social counselling and awareness sessions organized on health, hygiene and nutrition are maintained expected standards and quality and are demonstrating positive change in behaviour and practice level of target program participants.
• Actively engage with the Program Coordinator, Urban Green Graduation Program to develop capacity building plan engaging Project Coordinators of implementing partners and deliver the time plan on time
• Actively engage with the Program Manager, Urban Green Graduation Program (PM-UGGP) and the MEAL team in designing monitoring tools and apply those to measure effectiveness and efficiency of sessions conducted by partners’ staff.
• Actively engage and maintain professional relationship with urban health, nutrition, WASH service providers, relevant Psychologist/psychiatric institutions to bridge between partners to establish effective referral mechanisms for program participants.
• Closely work with Health and Nutrition Advisor and make sure all aspects of technical standards are maintained in delivery of (HHN, WASH and PSC components) of UGG program.
• Will provide necessary technical support and guidance to the Project Coordinators (two PCs) in efficient management and delivery of Nutrition-sensitive Livelihood Pilot being implemented within Urban Green Graduation Program areas.
• Ensure periodic review of progress, process and outcomes of ‘Nutrition Sensitive Livelihoods’ Pilot initiative and share updates with the Health and Nutrition Advisor (HNA) and Deputy Director Programs (DDP) on a monthly basis.
• Assist Program Manager, UGGP in development and updating of standard Operating Procedures (SOP) and training curriculums of UGGP to support high quality, donor compliant program delivery.
• Assist PM-UGGP in reviewing of monthly progress, assess support requirements help developing action plans for partners.
• Support UGGP team in review of program quality through regular field visits and help developing improvement plans.

Other:

• Actively participate and support the Program Manager, Urban Green Graduation Program in preparation or updates of Preparing for Effective Emergency Response (PEER) plan, Security Management Plan (SMP) and other Concern initiatives applicable for Urban Green Graduation Program or its partners.
• Take active measures to address equality issues, particularly relating to gender equality and inclusion, in programme as well as operational activities.
• Ensure the highest standards of accountability through ensuring good communication and information sharing within and outside the organisation.
• Be aware of, understand and comply with all of Concern’s policies and procedures (P4, finance, logistics, HR, security management etc.).
• Actively participate in any emergency response if called upon to do so (within the existing programme area or in a new one, in any part of the country).
• Undertake other related duties as may reasonably be assigned by the Deputy Program Director, Programme Director, or the Country Director.

Accountability
In line with Concern’s commitments under the Core Humanitarian Standard (CHS):

• Actively promote meaningful community participation and consultation at all stages of the project cycle (planning, implementation, M&E);
• Work with relevant colleagues  to ensure that the Complaints and Response Mechanism (CRM) is functional and accessible, that feedback and complaints are welcomed and addressed;
• Work with relevant colleagues to ensure that information about CRM, safeguarding and expected staff behaviour is disseminated among programme participants and communities.

Key Requirements:

• Masters in Nutrition or Social Science with professional/technical training on psycho-social counselling or relevant fields from leading institutions.
• At least six (06) (for females 04) years of proven experience of working in similar position/field under I/NGOs or UN agencies.
• Highly competent in implementation of and/or providing high quality delivery of health, hygiene, nutrition and psycho-social service related components of large development programs in urban context of Bangladesh. 
• Proven experience in developing training materials, modules on Health, Hygiene, Nutrition and Psychosocial Counselling sessions for capacity building of staff members of partner organizations.
•  Proven track record of organizing capacity building training and facilitating training sessions on health, hygiene, nutrition and psychosocial counselling.
• Extensive knowledge and experience of supporting partners

Job Description: Click here to download                              Job Application Form: Click here to download

If you feel that your qualification and experience match our requirements, and you have a shared commitment to Concern’s values, please email the completed Job Application Form, with photograph, National ID and TIN Certificate to recruitment.bgd@concern.net.

Please mark the position applied in the email subject line.

Closing Date of Application: 26 April 2023

We will review the  applications on a rolling basis. If you consider yourself suitable, please apply at your earliest     

Candidates over 60 years of age are discouraged to apply.

Qualified female candidates are highly encouraged to apply.
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation.  Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality. Concern follows an equal opportunity policy and actively encourages diversity welcoming applications from all especially women and people living with disability and other diverse group.Concern promotes gender friendly work environment placing staff welfare and wellbeing at the core.

Safeguarding at Concern: Code of Conduct and its Associated Policies:

Concern has an organisational Code of Conduct (CCoC) with three Associated Policies; the Programme Participant Protection Policy (P4), the Child Safeguarding Policy and the Anti-Trafficking in Persons Policy. These have been developed to ensure the maximum protection of programme participants from exploitation, and to clarify the responsibilities of Concern staff, consultants, visitors to the programme and partner organisation, and the standards of behaviour expected of them. In this context, staff have a responsibility to the organisation to strive for, and maintain, the highest standards in the day-to-day conduct in their workplace in accordance with Concern’s core values and mission. Any candidate offered a job with Concern Worldwide will be expected to sign the Concern Staff Code of Conduct and Associated Policies as an appendix to their contract of employment. By signing the Concern Code of Conduct, candidates acknowledge that they have understood the content of both the Concern Code of Conduct and the Associated Policies and agree to conduct themselves in accordance with the provisions of these policies. Additionally, Concern is committed to the safeguarding and protection of vulnerable adults and children in our work. We will do everything possible to ensure that only those who are suitable to work or volunteer with vulnerable adults and children are recruited by us for such roles. Subsequently, working or volunteering with Concern is subject to a range of vetting checks, including criminal background checking.