Job Description: Head of Training (AVP to VP)

Location: Head Office, Dhaka

Department: Training & Development

About the Company:

Chartered Life Insurance PLC. is one of the fastest-growing life insurance companies in Bangladesh, dedicated to providing innovative life insurance solutions and ensuring customer satisfaction through professional excellence. We seek an experienced and dynamic professional to lead our Training Division.

Position Overview:

The Head of Training will design and lead countrywide company’s training program, driving people development through strategic vision and strong insurance industry expertise.

Key Responsibilities:

• Develop and implement annual training plans in alignment with company strategy and business objectives.
• Design and conduct training programs for Financial Associates (FA), Unit Managers (UM), Branch Managers (BM), and other executives at different levels.
• Identify training needs through performance analysis, field feedback, and business requirements.
• Lead the development of training materials, modules, and digital learning content tailored to insurance sales and service excellence.
• Build and manage a team of trainers and coordinators to ensure effective nationwide training delivery.
• Evaluate training effectiveness through assessments, feedback, and performance improvement tracking.
• Collaborate with Sales, HR, and Operations departments to ensure training initiatives support productivity and compliance.
• Promote a culture of continuous learning and professional excellence.
• Represent the Training Division in management meetings and prepare periodic reports for the Board and senior management.

Educational & Professional Requirements:

• Minimum Bachelor’s or Master’s degree from reputed university
• Insurance-related professional certifications will be an added advantage.
• Minimum 8 + years of experience in training and development in the life insurance industry, with at least 5 years in a leadership or managerial role.

Skills & Competencies:

• Strong understanding of life insurance business, field operations, and sales dynamics.
• Excellent communication, presentation, and leadership skills.
• Ability to design competency-based training frameworks.
• Proficiency in MS Office and digital learning tools.
• Strategic thinking with hands-on execution capability.

Compensation & Benefits:

Attractive compensation package commensurate with qualifications and experience, along with other company benefits as per policy.

Application Procedure:

Interested candidates are requested to apply with a detailed CV and recent photograph to hr@charteredlifebd.com mentioning the position title in the subject line.

Application Deadline: 15th November, 2025