Citizens Bank PLC, a new generation commercial bank with a vision to be one of the best financial institutions of the country having a diverse array of carefully tailored customer friendly products and financial services in the Bank which unites our people and results in continuous growth in every aspect of bank’s operations is looking for smart and competent candidates who are capable of taking challenges to be part of winning team.

Position: Head of Branch - Urban & Rural

Job Level : SEO-SVP

Key Responsibilities

  • The ideal candidate for the position is expected to be self-starter with strategic mindset and business focused having very good connectivity with the clienteles across the different segments.
  • The candidate shall have the past track record of superior business performance and to work with specific direction towards attainments of set target(s).
  • The candidate is required to have sound negotiation skill as well as ability for proper articulation of clients funding needs with the capacity to exercise due diligence in the right perspective. 
  • Capacity to monitor performance of the members of the team to ensure attainment of set objectives with maximum extent of efficiency.
  • Ensure due compliance on regulatory issues to mitigate the operational risks.
  • Maintenance of proper housekeeping and corporate etiquettes.

Additional Job Requirements

  • Minimum 10 years banking service including 02 years as Head of Branch/Manager Operations.
  • Capable to provide quality customer service, maintain accuracy and follow all appropriate processes and procedures in the related fields.
  • Communication skill both in English and Bengali.
  • Excellent leadership and problem-solving skills.
  • Ability to manage multiple tasks and meet deadlines under pressure.
  • Sound Computer literacy.

Age Range: From 32 to 48

Experience: Minimum 10 years

Job Type: Permanent

Educational Qualification: MBA/Masters without having 3rd class/division in any examination

Job Location: Anywhere in Bangladesh

Salary: Negotiable

Compensation and Other Benefits: As per the Bank's policy

Application Deadline: August 22, 2025

Application Procedure: Email your resume to hrd@citizensbankbd.com

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