Community Bank Bangladesh Limited, a concern of Bangladesh Police Kallyan Trust, was established with a vision to serve the communities with the tailor-made secured solutions abiding by the highest level of corporate governance standard. It aims to contribute to the economic growth of the country by providing financial products and services to the communities across the geographies. State-of-the-art Core Banking System is an enabler to operate centrally in optimum magnitude. Community Bank runs on its three core building blocks i.e. Trust, Security and Progress.

Key Job Responsibilities:

• Develop tools to automate dispute case management & process of any transactions.
• Analyzing activities at Bank’s digital platforms and identify any improvements required.
• Pro-actively identifying any dispute transactions in digital banking platform.
• Resolve disputes, and communicate with the vendors, service providers and customers.
• Market analysis and report on any improvements and features that may enhance user experiences.
• Identify scope & liaison with the MFS/digital service providers for integration with Bank’s digital banking platforms.

Educational Requirements:

• MSc/BSc in CSE/Engineering from reputed University with No Third Division in academic records.

Experience Requirements:

• Minimum 1 (one) to 3 (Three) years working experience in reputed financial institutes/Fintech/software firms.

Knowledge, Competencies and Skills:

• Smart, Team player, paired with agile mindset and can-do attitude.
• Professional Certification/Training on Microsoft Excel/Fintech/Blockchain/AI or other similar area will be given preference.
• Expert knowledge to perform analysis using Microsoft Excel/Access.
• Knowledge on banking business process.
• Excellent communication skill in Bangla and English.

Job Location: Dhaka

Job Grade:  Trainee Officer to Associate Officer

Remuneration: Negotiable