Position Title: Senior Officer - Compliance & Internal Investigations under Internal Audit & Risk Management Unit

Number of Position: 01

Location: CARE Bangladesh Dhaka Office

Duration: Duration of the Contract will be for two (02) years (with high possibility of extension)

I.      Job Summary:  

CARE is one of the world's leading international humanitarian and development organisations, committed to helping people in poor communities improve their lives and alleviate poverty. Founded in 1945, CARE is working across 95 countries to fight global poverty and marginalization. CARE has been active in Bangladesh since 1949 being one of the largest country offices of CARE. CARE works to help people achieve social and economic well-being, while being among the best in their fields. CARE put women and girls at the center of our work because we know that we cannot overcome poverty until all people have equal rights and opportunities. CARE Bangladesh is currently shifting towards a program approach, where it has developed longer-term impact visions to have more sustainable changes in the lives of the extreme poor and marginalized.

The Senior Officer – Compliance & Internal Investigations is required to apply his/her practical and educational auditing and investigating knowledge and assist Internal Audit and Risk Management Unit (IARMU) in undertaking investigations and special review assignments. Under direct supervision of Manager – Internal Audit & Investigations, he/she will mainly conduct various investigations as per organizational requirement and submit to the management with necessary recommendations.

In addition, the incumbent will closely work with Gender Learning & Development Coordinator to conduct internal investigations related to Sexual Harassment, Exploitation and Abuse (SHEA) and child protection related incidents as part of CARE’s Safeguarding and PSHEA work. The incumbent must have previous experience of managing sensitive and serious investigations related to SHEA, ensuring a survivor-centered approach and confidentiality.

II.    Responsibilities and Tasks:

% of Time

Responsibility # 1: Conduct Investigation


  • Carry out different investigations as per management request in a sensitive and confidential manner and with the highest levels of efficiency and propriety, through using  CARE Bangladesh investigation guideline which includes:
  • Conducting field enquiries (such as site visits and scrutiny).
  • Conducting interviews with potential witnesses and the subjects of investigations.
  • Scrutiny different records such as bill voucher, bank statement, payroll sheet etc.
  • Communicating with various external/internal parties to obtain records as required during the course of an investigation
  • Carry out investigations related to Sexual Harassment, Exploitation and Abuse (SHEA) in a sensitive and confidential manner and with the highest levels of efficiency and propriety, through using CARE Bangladesh investigation guidelines in accordance with organizational policies.
  • Prepare detail investigation report as per investigation ToR and highlighting any control weaknesses and recommendations on operational improvements. Submit the report to Manager – Internal Audit and Investigations or as per management instruction for further review.


  • Responsibility # 2: Compliance Checking – Policies & Operational Control


  • Carry out audits as per the annual plan and as per management’s instruction to ensure that organization resources are safeguarded.
  • Ensure that CARE Bangladesh follows CARE policies and procedures and complies with rules & regulations set by the donors as well as the Government of Bangladesh.
  • Visit Units, Field Offices and Partner NGOs to ascertain uniformity and reliability of their systems and controls.
  • Provide management with information on the adequacy of internal control, policies and procedures
  • Analyze work process flows, recommend improvements and highlight redundancies within the system.


Responsibility # 3: Conduct Special Assignments


  • Perform other assignments like procurement spot check, and other review works as and when required by the management. 
  • Assist management in facilitating external audits such as USAID, EC & other donor specific audits as and when necessary and help in preparing responses to external audit findings, planning and implementing audit recommendations. 


Responsibility # 4: General and Other duties


  • Maintain a database to record all fraudulent & PSHEA natured investigations and ensure that all complaints are carefully handled, documented, communicated and appropriate follow-up action is taken.
  • Assist IARMU in developing and updating Investigation tools and questionnaires;
  • Assist IARMU & Gender Learning & Development Coordinator in arranging training/workshop for the CO and/or PNGO staffs regarding investigation and rules & regulations.  
  • Conduct departmental administrative works like preparing budget, PR, documentation etc.  


Responsibility # 5: Staff and Talent Management


  • The Senior Officer – Compliance & Internal Investigations will maintain close relationship with the internal auditors and provide guidance and on-hand investigation training to the internal auditors;  
  • Organize training on audit & investigation programs, tools, techniques and reporting skills to the audit staff as necessary;
  • Review investigation reports generated by the internal auditors during the audits. 


IV. Reporting to:  

Manager – Internal Audit & Investigations

IV. Working Condition:  

It is a position based in CARE Bangladesh Dhaka Office with approximately 75% travel to CARE field offices and Partner NGOs.

  • Qualification:
  • Bachelor’s Degree in Accounting/Finance with partly qualified CA (Knowledge/Certificate level)/ACCA.
  • 4 to 5 years experiences in investigation and similar field.
  • Previous experience of managing sensitive and confidential investigations related to Sexual Harassment, Exploitation and Abuse, ensuring a survivor-centered approach is preferred. 
  • Specialized certification in investigative work will be an asset.
  • Excellent verbal and written communication skills in English and Bangla.
  • Should have good understanding of MS Office applications/ Audit software.

VI.  Core Competencies:

  • Demonstrated ability to engage in Strategic Thinking,
  • Very good knowledge of acceptable investigative principles and practices, Thorough knowledge of related administrative policies and procedures, Exceptional knowledge of management skills to oversee all aspects of the investigation team and their work and methods of evidence-handling.
  • Exceptional interview and interrogation skills to handle investigations involving both cooperative and hostile witnesses and subjects of investigations.
  • Ability to use memory and analytical skills to successfully complete investigative assignments.
  • Ability to pay attention to detail and to ensure accuracy and completeness of all investigative material.
  • Very good interpersonal/relationship management skills, Demonstrated ability to work in stressful situations over long periods of time.
  • Ability to multitask and to provide sound advice on investigative strategies.
  • Trained in investigations, interview skills and techniques or mediation techniques. Demonstrable experience of undertaking difficult interviews and investigations, and ensuring survivor protection with sensitivity.
  • Comprehensive practical understanding of the latest basic accounting & auditing standards and principles in light of IAS/BAS, IFRS/BFRS, ISA/BSA, GAAS, GAAP, the finance act, and the rules & regulations of the Government of Bangladesh including Tax & VAT policy.
  • Ensure and Promote GEDI and be GEDI sensitive, creating an enabling environment where diversity can flourish and all staff and stakeholders experience inclusion and appreciation.

Candidates need to be highly motivated and committed to CARE Bangladesh’s vision, mission, and long-term development work to significantly improve the lives of the most vulnerable and marginalized Candidates must be capable of displaying great learning agility, support and encourage knowledge sharing across projects, for the ultimate benefit of all of CARE’s mission wide initiatives.
Attractive remuneration package will be offered to the really deserving candidate. In addition, CARE offers Provident Fund, Gratuity, Festival Bonus, Leave Encashment, Life and Health Insurance, Day Care facilities, Working Mother Benefits etc.

Interested candidates meeting the above requirements should apply through CARE Bangladesh’s e-recruitment site: http://www.er-carebangladesh.org/care-recruitment/home on or before May 22, 2019. 


  • CARE Bangladesh aims to attract and select a diverse workforce ensuring equal opportunity to everyone, irrespective of race, age, gender, HIV status, class, ethnicity, disability, location and religion.
  • Women are particularly encouraged to apply.
  • Any personal persuasion/phone-call will result in disqualification of candidature. We guarantee an interview to disabled candidates who meet the essential criteria.
  • CARE Bangladesh has a non-negotiable policy of ZERO TOLERANCE towards discrimination, harassment and abuse. All employees are expected to abide by the Protection from Sexual Exploitation and Abuse & Child Protection Policy of CARE Bangladesh.
  • Internal and external applicants shall be treated equally in the entire selection process.
  • There is no cost involved with applying for positions with CARE Bangladesh. Any solicitation of job application costs should be regarded as fraudulent.