What it’s like to work at CARE?
CARE is a mission-driven international humanitarian aid and development organization that offers an opportunity to work with people across the world. Not a day will go by that you won’t learn something profound, meet an expert, or write a sentence that can change a life. We are committed to an environment where everyone can succeed.

The Manager- People & Culture contributes to strengthening CARE Bangladesh’s people systems by overseeing employee learning and development, performance management, and well-being initiatives. S/he is responsible for designing, implementing, and continuously enhancing organization-wide training and development frameworks that build staff capabilities, improve performance, and support long-term talent growth. By driving effective performance management systems, the role fosters a culture of accountability, continuous learning, and professional development, fully aligned with CARE’s values and strategic priorities.
Additionally, the position provides support in organizational development and administers employee well-being programs that promote a positive, inclusive, and supportive workplace culture, ensuring alignment with CARE global standards. The role manages workplace-related cases and investigations, including disciplinary processes, case documentation, and internal communications, maintaining the highest levels of confidentiality, professionalism, fairness, and compliance with CARE policies. The position also supports the Safeguarding Manager in investigations.   

• Design, implementation, and continuous improvement of organization-wide learning and development (L&D) strategies aligned with CARE Bangladesh’s strategic priorities and CARE global frameworks, under the guidance of the Head of P&C.
• Conduct training needs assessments through consultation with leadership, managers, and staff feedback.
• Plan and deliver onboarding, induction, and continuous capacity-building programs across the organization.
• Collaborate with internal and external subject matter experts to design high-quality, relevant, and impactful learning interventions.
• Serve as CARE Bangladesh’s focal point for the CARE Academy platform, ensuring effective access, engagement, troubleshooting, and utilization.
• Monitor, evaluate, and report on learning outcomes, ensuring training effectiveness and recommending improvements.
• Support the development of structured learning pathways to promote employee growth, leadership development, and succession planning, under the guidance of the Head of P&C.

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• Manage the organization-wide performance management system, ensuring effective implementation of goal setting, mid-year reviews, and annual performance evaluations and facilitating APAA calibration.
• Provide guidance and technical support to managers and staff on PMS policies, tools, and best practices.
• Ensure consistency, fairness, and alignment of performance management processes with CARE regional and global HR frameworks.
• Facilitate performance improvement processes, including development plans and corrective actions, in collaboration with managers.

• Analyze performance data and trends to inform talent development, learning priorities, and organizational decision-making.

• Design and implement organization-wide employee engagement and wellbeing initiatives that promote mental, emotional, and physical wellbeing with consultation of Head of P&C.
• Organize wellbeing workshops, resilience-building sessions, and stress management initiatives.
• Ensuring access to appropriate resources, referral mechanisms, and psychosocial support.
• Conduct people surveys and feedback mechanisms and use insights and market best practices to strengthen engagement strategies.

• Support Head of P&C in HR Manual review, updates, and alignment with CARE policies, labor law, and organizational needs.
• Support Head of P&C in salary structure and salary review processes, including data analysis, internal equity review, and documentation.
• Support organizational development initiatives, including systems strengthening, process improvement, and policy implementation to ensure effective implementation of approved P&C and OD initiatives.
• Support recruitment processes as required, including assessments, coordination, onboarding, and orientation activities.
• Manage development trainee programs, including planning, coordination with recruitment team, mentoring, performance tracking, and program evaluation.
• Develop structured learning objectives, supervision guidelines, and assessment mechanisms for interns and trainees.
• Coordinate with hiring managers and the recruitment team to ensure quality learning experience and compliance with organizational standards.

• Manage workplace related investigations, including disciplinary processes, documentation, and internal communications, under the guidance of the Head of P&C.
•  Support Safeguarding Manager for safeguarding and PSHEA-related matters including training and investigation across CARE Bangladesh.
• Ensure all investigations and disciplinary actions are conducted ethically, fairly, and in compliance with CARE policies, legal requirements, and safeguarding standards.

As part of this role, the job holder must adhere to and support CARE Bangladesh’s Safety and Security policy and systems as part of their day-to-day duties and comply with safety & security protocols and directives, including reporting. Staff must maintain situational and self–awareness and be aware of the safety – security-related consequences of their actions upon themselves, their team, and the organization.

CARE is committed to preventing any type of unwanted behavior at work including sexual harassment, exploitation and abuse, lack of integrity, and financial misconduct, and expects staff to promote the welfare of children, young people, and adults always.  CARE expects all staff and volunteers to share this commitment through our Code of Conduct.  We place a high priority on ensuring that only those who share and demonstrate this commitment are recruited to work with us.

Gender equality and inclusion are fundamental at CARE, promoting equal rights and challenging discriminatory norms to achieve social justice. We foster an inclusive workplace respecting diverse gender identities, abilities, backgrounds, and experiences through dialogue, training, and diversity initiatives. All CARE staff must uphold ethical standards, following codes of conduct to prevent abuse, including sexual harassment, exploitation, and neglect. Regular monitoring ensures accountability to uphold these principles and support our mission of social justice and poverty alleviation.

• Master's degree in Human Resources, Social Sciences, Psychology, Organizational Development, or a related field.
• Minimum 6 years of experience in Learning and Development, Employee Engagement, Organizational Development, Staff Relations, and Staff Wellbeing within an NGO or international organization, including at least 3 years in a managerial role.
• Proven experience of designing and delivering training programs focused on employee growth, wellbeing, and performance enhancement.
• Familiarity with safeguarding principles and their application in the workplace.
• Strong communication skills, both written and verbal, with the ability to engage in diverse groups.
• Experience using e-learning platforms and digital tools to deliver training content.
• Solid understanding of employee wellbeing frameworks and safeguarding policies.
• Ability to analyze engagement data and employee feedback to develop actionable insights.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams) and Learning Management Systems (LMS).

• Initiating actions.
• Communicating with impact.
• Planning and organizing.
• Negotiation.
• Operational decision making.
• Stress tolerance.
• Respect and Integrity
• Innovation and Initiative