Key Responsibilities

• Offers general support to faculty and students in the computer lab
• Maintain all computers and computer equipment (computers and peripherals, printers, projectors, etc.) in all MNS computer labs and in the MNS department
• Ensures software programs and other configuration issues are loaded and prepared, ready for each scheduled class, before a semester starts
• Monitors files and programs downloaded onto the computers to make sure spyware, malware, and other dangerous programs are not downloaded
• Conducts regular inventory and maintenance on the computers in the lab and the department
• Provides initial diagnosis and resolution of minor hardware and technical problems to ensure operational condition but may request specialized technical services when required
• Ensure the lab is always supervised to avoid possible theft or malicious use of all the equipment
• Sets up and shuts down the lab according to work hours
• Perform other lab duties as assigned

Requirements

• Excellent academic credentials; Diploma or Bachelor’s degree in IT/ICT/Computer Science/Computer Science and Engineering or relevant subjects from a reputed polytechnic institute or University
• Professional experience of at least 6 months in the relevant field will be preferred
• Proficiency in MS Office (MS Word, Excel) and the use of the Internet
• Ability to plan, prioritize own workload and work on own initiative
• Must be self-motivated, hardworking, and flexible regarding work hour
• Experience in using initiative and creativity to resolve problems, identifying suitable solutions and opportunities for improvement
• Must be able to communicate with students and faculty appropriately