BRAC International is Hiring! Join BRAC International to create opportunities for people to realise their potential.

Position: Manager, Technology for Development

Job Location: Dhaka, Bangladesh

About the Role:
BRAC International (BI) is seeking a Manager, Technology for Development (T4D) in Bangladesh who is aligned with it’s ethos of working in partnership with communities to create impact for scale. As a key member of the Learning and Effectiveness department, the Manager Technology for Development will support the development and management of BRAC International-wide digital and real-time monitoring and MIS. S/he will also be responsible for coordinating with digital solution providers, BRAC International program teams, monitoring and learning teams, and IT team to ensure timely delivery of products and activities. S/he will work in close collaboration with the BRAC international monitoring and learning team and IT team. S/he will be responsible for developing, implementing, and constantly improving the BI and country-wide digital data collection and management system. S/he will support other monitoring and learning activities as needed.

The incumbent will play a critical role in promoting a culture of continuous learning across the organisation. S/he will also ensure that the core values and mission of BI are upheld, promoted, followed, and applied across Learning and Effectiveness department in Bangladesh.

Key Responsibilities:

Technical support

• Play a coordination role in developing and managing BRAC International projects’ digital Management Information System (MIS) including developing digital forms for data collection, analysis, and visualisation.
  
• Assist in establishing a country-level digital network for collecting, collating, and reporting timely and credible data for country programs.
  
• Ensure that the system uses the appropriate and necessary M&E and digital tools, to collect and analyse data systematically and produce credible and meaningful information.
  
• Troubleshoot web and mobile application issues, manage and respond to issues logged in JIRA helpdesk and other tracking systems, issue prioritisation, and work on escalation matrix.

System development, management, and analysis

• Assist in planning technology operations for achieving digitalisation.
  
• Develop an online/ digital data collection and management platform for real-time data collection, analysis, and reporting.
  
• Build business requirements specifications and other technical documents, lead user acceptance testing, and end-user training on the system.
  
• Develop data analysis templates, and dashboards for various levels of users starting from project implementers, managers, country, and BI-level senior management team.
  
• Ensure that the data analysis and reporting are timely, accurate, and high-quality.

Technology budgeting, contract reviewing, and stakeholder coordination

• Assist with vendor communication and other internal and external stakeholder management for technology-related developments.
  
• Assist in the facilitation of software-related documents like reviewing the software contract, evaluating project planning, AMC, SLA, etc.

Support in system strengthening within BRAC International

• Support country programme staff at all levels to maintain excellent digital data collection and management system.
  
• Develop, test, and implement guidelines on MIS implementation as needed.
  
• Contribute to the AIM project knowledge management repository with best practices in M&E and ICT and ensure that it is accessible to all staff and partners under this project.

Safeguarding

• Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the programme’s goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
  
• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
  
• Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so.

Academic Qualifications:

• Bachelor’s in Computer Science/ Statistics/ Business Administration with major in MIS or any other relevant field

Required Skills, Competencies & Knowledge:

• Excellent knowledge of technology-based information management including computer hardware and software systems.
  
• Demonstrated experience in digital MIS system development using various online/ digital platforms.
  
• Familiarity and competence in using various digital data management platforms such as Taroworks-salesforce, CommCare, PowerBI, and Tableau.
  
• Data analysis using statistical packages such as Stata and/or SPSS will be an advantage.
  
• Ability to carry out assigned tasks independently.
  
• Ability to communicate verbally and in writing to both programme and non-programme staff.
  
• Demonstrated ability to work in a team and to develop networks and collaborations and willing to work for vulnerable people in need.
  
• Fluency in spoken and written English.
  
• Strong interpersonal and communication skills, including strong cross-cultural communication skills and an ability to communicate with colleagues working in multiple countries and time zones.
• Ability to prioritise tasks and manage time efficiently.
  
• Mobile and flexible mindset to travel to project site when required.
  
• Possess high ethical and moral standards and committed to safeguarding issues.
  
• Sensible and adaptive to diverse work culture.

Experience Requirements:

• Minimum five years of working experience in digital MIS system development and management.
  
• Experience with data management including the ability to structure and collate data sets for ease of analysis.
  
• Working experience in social development sectors, preferably in M&E and in a successful M&E system implementation for INGOs and big data management.

About BRAC International:
BRAC International (BI), a leading non-profit organization, is on a mission to empower people and communities facing poverty, illiteracy, disease, and social injustice. Our vision is to create a world free from exploitation and discrimination, where everyone has the opportunity to realise their potential. We design proven, scalable solutions that equip people with the support and confidence they need to achieve their potential.

BRAC was founded in Bangladesh in 1972 and over the last five decades has grown to become one of the world’s largest non-governmental organisations (NGOs), reaching over 100 million people. We started our first international operation by venturing into Afghanistan in 2002, building on lessons from our work in Bangladesh to support a nation devastated by war. Currently operating in 16 countries across Asia and Africa. Born, proven and led in the Global South, BRAC International brings a unique Southern perspective and commitment to continuous learning, providing a depth of insight, experience and evidence to meet the needs of diverse communities with humility and courage across Asia and Africa. To learn more about BRAC International, please visit www.bracinternational.org

Our Core Values:

Integrity: We approach our work with honesty and integrity.
Innovation: We innovate and iterate to improve our impact.
Inclusiveness: We foster inclusion to reach those who need it most
Effectiveness: We strive for effectiveness to better serve people in poverty

If you feel you are the right match for the above-mentioned position, please follow the application process to grab your dream opportunity!

External candidates follow the direct apply link or send your updated resume mentioning the position name in the subject line to recruitment.bi@brac.net

Internal candidates are recommended to apply with their latest Resume including all job assignments in detail and a cover letter mentioning core competence and career aspiration with BRAC PIN and email to internal.bi@brac.net copying their immediate reporting manager (mention the position name in the subject line)

Application deadline: 24/09/2024

BRAC is committed to safeguarding children, young people and adults, and expects all employees and volunteers to share the same commitment. We believe every stakeholder and every member of the communities we work with has the right to be protected from all forms of harm, abuse, neglect, harassment, and exploitation - regardless of age, race, religion, and gender, status as an individual with a disability or ethnic origin. Therefore, our recruitment policy and procedure include extensive background checks and disclosure of criminal records in order to ensure safeguarding to the fullest extent.

“BRAC International is an equal opportunities employer”