BRAC Bank, a leading sustainable bank in Bangladesh, is committed to becoming the best bank in the country. It has pioneered SME Banking in Bangladesh and offers a comprehensive range of banking services to individuals and business entities. BRAC Bank stands out as a beacon of financial inclusion with solid financials, top credit ratings, and numerous accolades.
BRAC Bank is currently looking for an ambitious, intelligent, goal-oriented, enthusiastic individual for the following position in its Alternate Banking Channels Division:
Agent Relationship Officer, Agent Relationship Management Unit, Agent Banking Department
Employment Type: Full-time
Grade: OG-I/OG-II
KEY RESPONSIBILITIES:
Search for potential Agents for the new Agent Banking Outlet that comply with the bank’s agent selection procedures.
Ensure that the submitted agent applications and supporting documents are complete and error-free.
Follow-up day-to-day activities of assigned Agent Banking Outlet(s) and correspond with Head Office regarding any operation issues.
Achieving the agreed individual sales targets to ensure compliance with the bank's policies and procedures.
Build and maintain effective business relationships with stakeholders.
Promote banking products and services to potential customers by making proactive sales efforts and capitalizing on cross selling opportunities to achieve the sales targets.
Conduct customer awareness program, promotional activities, and meetings in the assigned area to achieve the business target.
Ensure smooth business operation at assigned Agent Banking Outlet maintaining compliance.
Ensure necessary operational and system related training for Agent Field Officers.
Analyze AB Outlets business data to find the most efficient sales methods for a sustainable business growth and agent earnings.
Provide business reports to Head Office on a regular basis.
Communicate with corresponding branches and SME unit offices.
Supervise activation (Go Live) of Agent Banking Outlets in fields.
KEY QUALIFICATIONS:
Four-year graduation in any discipline from any UGC-approved or accredited foreign university.
Minimum two years relevant working experience.
Sound knowledge in agent banking, general banking and Bangladesh Bank Agent Banking Prudential Guidelines etc.
Working knowledge of Microsoft Office.
Good interpersonal & communication skills.
Strong analytical ability & aware of customer centricity.
Able to travel extensively within assigned territory.
Proficient in customer centricity, self-propelled, and capability to meet deadlines
BRAC Bank is a values-driven organization and believes in protecting all its stakeholders, including the coworkers and the community we work in, from all forms of harassment, abuse, neglect, exploitation, and discrimination. As an equal opportunity enabler, BRAC Bank encourages applications from any gender-diverse individuals and persons living with a disability. We consider personal persuasion as a disqualification of candidature.
If you are interested in taking up the challenge, please 'Apply Online'.
Only short-listed candidates will be communicated for the next stage as per the recruitment process. BRAC Bank reserves the right to accept or reject any application without assigning any reason, whatsoever.
BRAC Bank does not charge any fee at any stage of the recruitment process.
