BRAC Bank, a leading sustainable bank in Bangladesh, is committed to becoming the best bank in the country. It has pioneered SME Banking in Bangladesh and offers a comprehensive range of banking services to individuals and business entities. BRAC Bank stands out as a beacon of financial inclusion with solid financials, top credit ratings, and numerous accolades.

BRAC Bank seeks an ambitious, intelligent, purpose-driven, and enthusiastic individual for the following position in its Corporate and Institutional Banking Division:

Officer, Product and Services, Transaction Banking

Employment Type: Full Time  

KEY RESPONSIBILITIES:

We are seeking a proactive and detail-oriented Officer, Product & Services to join our dynamic team. In this role, you will support the product management lifecycle, focusing on analytics, market research, and applying design thinking principles to deliver user-centered solutions. This is an excellent opportunity to grow in the product management space and collaborate cross-functionally to drive product success.

Product Strategy and Market Research:

• Conduct market research to identify user needs, market trends, and competitive landscape
  
• Gather and analyse user feedback to inform product decisions and enhancements
  
• Assist in defining product roadmaps and aligning them with business objectives

Analytics and Insights:

• Use data analytics tools to track product performance and user behaviour
  
• Create reports and dashboards to present actionable insights to stakeholders
  
• Monitor key performance indicators (KPIs) and recommend strategies to achieve targets

Design Thinking and User-Centered Development:

• Facilitate design thinking workshops to ideate and prioritise solutions
  
• Collaborate with design and development teams to create intuitive and user-friendly experiences
  
• Develop wireframes, prototypes, and user journey maps to visualise product ideas

Cross-Functional Collaboration:

• Work closely with engineering, marketing, and sales teams to execute product launches
  
• Support project management activities, ensuring deliverables are on time and meet quality standards
  
• Assist in the preparation of product documentation and training materials

KEY QUALIFICATIONS:

• Graduation from a reputed UGC-approved university, degree in business, Marketing, Engineering, or a related field is preferred
  
• 1–2 years of experience in product management, analytics, or related roles
  
• Proficiency in data analytics tools (e.g., Excel, SQL, Tableau, Google Analytics)
  
• Familiarity with design tools (e.g., Figma, Sketch, Adobe XD) is a plus
  
• Knowledge of Agile methodologies and tools (e.g., Jira, Trello) is desirable
  
• Strong analytical and problem-solving skills
  
• Excellent communication and presentation abilities
  
• A user-centered mindset with a passion for innovation
  
• Certification in Design Thinking or related frameworks & experience conducting user research or usability testing will be considered as added advantage
  
• Proficient in customer-centricity, self-propelled, and capable of meeting deadlines

BRAC Bank is a values-driven organization that prioritizes the protection of all its stakeholders, including coworkers and the community we work in, from harassment, abuse, neglect, exploitation, and discrimination. As an equal opportunity enabler, BRAC Bank encourages applications from any gender-diverse individuals and persons living with a disability. We consider personal persuasion to be a disqualification of candidature.

If you want to take up the challenge, please 'Apply Online.'

Apply Online

Only short-listed candidates will be communicated for the next stage as per the recruitment process. BRAC Bank reserves the right to accept or reject any application without assigning any reason, whatsoever.

BRAC Bank does not charge any fee at any stage of the recruitment process.

Application Deadline: 15 January 2025