BRAC Bank, a leading sustainable bank in Bangladesh, is committed to becoming the best bank in the country. It has pioneered SME Banking in Bangladesh and offers a comprehensive range of banking services to individuals and business entities. BRAC Bank stands out as a beacon of financial inclusion with solid financials, top credit ratings, and numerous accolades.

BRAC Bank seeks an ambitious, intelligent, purpose-driven, and enthusiastic individual for the following position in its Digital Banking Division:

Head of Digital Business & Payments

Employment Type: Full-Time

KEY RESPONSIBILITIES:

  • Strategic Partnership Development and Maintenance:
    • Identify and establish strategic partnerships with fintech companies, technology providers, and other relevant stakeholders to enhance digital services.
    • Negotiate and manage partnership agreements to ensure mutual benefits and alignment with the bank’s strategic goals.
    • Monitor and evaluate the performance of partnerships to ensure they meet predefined objectives and deliver value.
    • Implement metrics and KPIs to assess the success of partnership initiatives.
  • Digital Business Strategy:
    • Develop and implement digital business strategies to drive growth KPIs.
    • Collaborate with various departments to integrate digital solutions across the bank’s services for smooth customer journey.
    • Lead digital initiatives from inception to completion, ensuring timely delivery and alignment with business objectives.
    • Collaborate with internal departments to develop and launch new digital products and services.
    • Ensure that new products are aligned with customer needs and market demands.
    • Analyze customer feedback and digital app usage data to identify areas for improvement.
    • Implement initiatives to enhance the overall digital experience for customers.
  • Innovation and Ecosystem Integration:
    • Explore and integrate innovative digital solutions and services that can be offered through partnerships.
    • Foster an ecosystem approach by collaborating with external partners to create a seamless digital banking experience.
    • Stay updated with the latest trends in digital banking and fintech to identify opportunities for innovation.
    • Oversee the integration of new technologies and digital solutions into the bank’s existing processes.
  • Market Research and Competitive Analysis:
    • Conduct market research to identify emerging trends and opportunities in digital banking and fintech.
    • Analyze competitive landscape to inform strategic decisions and partnership opportunities.
  • Regulatory and Compliance Oversight:
    • Ensure all partnership activities comply with regulatory requirements and internal policies.
    • Work closely with the compliance department to manage risks associated with partnerships.
    • Identify and mitigate risks associated with digital app or web operations.

KEY QUALIFICATIONS:

  • Post Graduation/Graduation from a UGC-approved university preferably in Business-Tech, Computer Science, Information System Management, Business Administration, Digital Transformation with a satisfactory academic track record
  • At least ten years of working experience in digital services, fintech, or a related field, with a proven track record of managing partnerships and super-app ecosystems.
  • Strong analytical and problem-solving skills
  • Ability to lead a dynamic team
  • Expert in customer centricity, ownership & delivering results, integrity, collaboration and developing others

BRAC Bank is a values-driven organization that prioritizes the protection of all its stakeholders, including coworkers and the community we work in, from harassment, abuse, neglect, exploitation, and discrimination. As an equal opportunity enabler, BRAC Bank encourages applications from any gender-diverse individuals and persons living with a disability. We consider personal persuasion to be a disqualification of candidature.

If you want to take up the challenge, please 'Apply Online.' 

Apply Online

Only short-listed candidates will be communicated for the next stage as per the recruitment process. BRAC Bank reserves the right to accept or reject any application without assigning any reason, whatsoever.

BRAC Bank does not charge any fee at any stage of the recruitment process.

Application Deadline: 21 December 2024