BRAC Bank, a leading sustainable bank in Bangladesh, is committed to becoming the best bank in the country. It has pioneered SME Banking in Bangladesh and offers a comprehensive range of banking services to individuals and business entities. BRAC Bank stands out as a beacon of financial inclusion with solid financials, top credit ratings, and numerous accolades.

The bank is currently looking for an ambitious, intelligent, goal-oriented and enthusiastic individual for the following position in its SME Banking Division:

Head of SME Business Support, SME Banking

Employment Type: Full-time

KEY RESPONSIBILITIES:

  • Set and monitor key performance indicators (KPIs) of all businesses to measure the success of SME function
  • Initiate strategies for improving the performance of field staff and increase their overall productivity and ensure operational efficiency
  • Undertake projects for upgrading business tools for higher productivity
  • Provide analytical reports regarding business & staff performance, portfolio quality, market insights on a periodic & ad-hoc basis to assist in decision making of Business heads & management
  • Manage all performance management polices (PMP) of the division in coordination with HR
  • Oversee the delivery of advisory services, including financial & resource planning, business development, operational improvement, and market access strategies
  • Provide guidance on best practices in business management, financial planning, and growth strategies
  • Build and maintain strong relationships with key stakeholders, including financial institutions, regulators, government bodies, and industry associations
  • Identify potential risks for business and provide guidance on risk mitigation strategies
  • Maintain regulatory compliance of SME division along with being the first contact point on all external regulatory issues
  • Manage all audit and inspections conducted by internal & external stakeholders
  • Oversight of all external and internal complaint management
  • Drive business innovation & implement creative ideas for better output & analysis of SME business
  • Take initiative for new projects which will save cost and increase efficiency
  • Assess training requirements and coordinate with HR regarding development of proper training content and their implementation

KEY QUALIFICATIONS:

  • Bachelor’s degree preferably in Business Administration, Finance, Economics, or a related field (MBA preferred)
  • 10+ years proven experience in related field
  • Knowledge of industry trends, SME challenges, and regulatory environments
  • Excellent communication and interpersonal skills with the ability to build relationships with SMEs and stakeholders
  • Capable to work in a fast-paced, dynamic environment and manage multiple projects
  • Strong analytical and problem-solving skills
  • Ability of lead a dynamic team independently and keen to develop others
  • Expert in customer centricity, self-propelled

BRAC Bank is a values-driven organization that protects all its stakeholders, including the coworkers and the community we work in, from harassment, abuse, neglect, exploitation, and discrimination. As an equal opportunity enabler, BRAC Bank encourages applications from any gender-diverse individuals and persons living with a disability. We consider personal persuasion to be a disqualification of candidature.

If you want to take up the challenge, please 'Apply Online'. 

Apply Online

Only shortlisted candidates will be contacted for the next stage as part of the recruitment process. BRAC Bank reserves the right to accept or reject any application without providing a reason.

BRAC Bank does not charge any fees at any stage of the recruitment process.

Application Deadline: October 17, 2024