BRAC Bank is one of the most sustainable banks in Bangladesh. Established with a view to financial inclusion, BRAC Bank is the pioneer of SME Banking in Bangladesh, delivering a full array of banking services to individuals and business entities. Its strong financials, along with the best credit rating from the top global and local rating agencies and numerous recognitions, speak of the bank's aspiration towards becoming the best bank in the country.

BRAC Bank is currently looking for an ambitious, intelligent, goal-oriented, enthusiastic individuals for the following position in its Retail Banking Division:

Officer, Merchant Acquiring

KEY RESPONSIBILITIES

• Sign-up POS and QR Code merchants, set up POS terminals and QR Code stickers at the merchant’s point, and provide training to new and existing merchants;
• Maintain strong business relationships with merchants in the assigned zone through support services for increasing merchant base and business growth;
• Call upon merchants to demonstrate how credit/debit card acceptance can increase their sales and explain to them about merchant discount benefits, depository arrangements, and service facilities;
• Ensure smooth acceptance of cards at the merchant points to maximize customer satisfaction;
• Monitor merchant performance and ensure that fraud risk is minimum and all compliance factors (e.g. Merchant KYC) are accomplished properly;
• Ensure that all merchant queries are effectively handled;
• Actively involved in promotions and campaigns with merchants to achieve high acquiring growth for the cards business;
• Visit merchants to promote debit and credit cards;
• Monitor and supervise merchant support executives

KEY QUALIFICATIONS

• Masters / Bachelor’s degree preferably in Business background from UGC approved universities with satisfactory academic track record
• At least 2 years of work experience in a relevant field;
• Understanding of cards (Debit, Credit, Prepaid Cards, etc.) key components and business drivers;
• Good analytical ability;
• Proactive, passionate, and go-getter attitude;
• Extrovert personality with good communication and interpersonal skills;
• Proficiency in Microsoft Office package;
• Self-propelled, proficient in customer-centricity, team player, and capable to meet deadlines.

BRAC Bank is a values-driven organization and believes in protecting all its stakeholders, including the employees and the community we work with, from all forms of harassment, abuse, neglect, exploitation, and discrimination. As an equal opportunity employer, BRAC Bank encourages applications from any gender-diverse individuals and persons with disability. We consider personal persuasion as disqualification of candidature

If you are interested in taking up the challenge, please 'Apply Online'.

Only short-listed candidates will be communicated for the next stage as per the recruitment process. BRAC Bank reserves the right to accept or reject any application without assigning any reason whatsoever.

BRAC Bank does not charge any fee at any stage of the recruitment process.

Application Deadline: 10 September, 2022