BRAC Bank is a value-based organization and one of the most sustainable banks in Bangladesh. Established with a view to financial inclusion, BRAC Bank is the pioneer of SME Banking in Bangladesh and delivers a full array of banking services to individuals and business entities. Its strong financials, along with the best credit rating from the top-rated global and local agencies and numerous recognitions, speak of the bank's aspiration towards becoming the best bank in the country.

BRAC Bank is currently looking for an ambitious, intelligent, goal-oriented, enthusiastic individual for the following position in its Digital Banking Department under COO’s Office Division.

Associate Manager, Customer Analytics

KEY RESPONSIBILITIES:

• Work on data analysis and development of conclusions and recommendations for stakeholder;
• Design and execute analytics practices to generate data-driven insights and recommendations for marketing leadership;
• Design, build, automate and maintain well-structured data marts. Proactively address any issues with data quality, accuracy and completeness;
• Apply critical thinking to resolve data issues and combine data from multiple systems through tools such as SQL, SAS, Python, R etc.;
• Identify opportunities and threats for the Bank through analysis of market conditions and trends, existing KPI reports, executive leadership guidance, and ad hoc data warehouse research;
• Analyze strategy performance by distilling massively complex data into concise and actionable recommendations;
• Present recommendations for strategy improvements and provide strong justifying evidence to defend these recommendations. Gain alignment across work groups and implement these changes;
• Create and maintain strong working relationships with multiple business teams, technology teams and key vendors;
• Produce a range of dashboards, reports and presentations.

KEY QUALIFICATIONS

• Masters / Bachelor’s degree in Engineering or Technology from reputed universities with satisfactory academic track record;
• At least 2 years of work experience in relevant field;
• Good analytical ability is a must;
• Attention to detail is a must;
• Proficiency in PL/SQL language in Oracle/SQL server/MySQL & R/Python is must;
• Proficiency in Power BI, Tableau, Qlik View, OBIEE, Business Objects or any business intelligence tool will be an added advantage;
• Proficiency in Data warehouse tools like Informatica/ODI/SSIS will be an added advantage;
• Understanding of Debit, Credit, Prepaid Cards, Loans & Deposit product dynamics under Retail & SME banking will be a plus;
• Proactive, passionate and with a can do attitude;
• Good communication and interpersonal skill;
• Honest and carries high personal integrity ;
• Proficient in customer centricity, self-propelled, team player, and capability to meet deadlines.

Only short-listed candidates will be communicated for the next stage as per the recruitment process. BRAC Bank reserves the right to accept or reject any application without assigning any reason whatsoever.

BRAC Bank does not charge any fee at any stage of the recruitment process.

BRAC Bank is a values-driven organization and believes in protecting all its stakeholders, including the employees and the community we work with, from all forms of harassment, abuse, neglect, exploitation, and discrimination. As an equal opportunity employer, BRAC Bank encourages applications from any gender-diverse individuals and people with disabilities. BRAC Bank does not charge any fee at any stage of the recruitment process. We consider personal persuasion as disqualification of candidature.

Application Deadline: 16 April, 2022