BRAC Bank Limited, the pioneer in SME Banking, delivers a full array of banking services to individuals as well as business entities. Our financial results along with the best credit rating and multiple best financial report awards speak of our aspiration, transparency, and teamwork towards the objectives of becoming the best bank in the country. While we thrive in present, we invest simultaneously for the future – upgraded core banking system in Finacle 10, first local bank to roll out Oracle ERP, process alignment with best practices, and many more. However, this feat of providing a comprehensive range of solutions to its millions of customers would not be possible without our diversified business model and an unmatched network of 187 branches, 376 ATMs, 96 CDMs, 461 SME unit offices, 9 Regional Operations Offices, and 541 Agent Banking outlets.

Manager, IT Governance, Standardization & Audit

KEY RESPONSIBILITIES:

• Design and implement IT governance framework including implementation of industry standards best practices, such as ISO, ITIL, COBIT, etc. Ensure IT compliance by maintaining all regulatory, statutory, and legal obligations; 
• Design and implementation of processes (Incident Management, Problem Management, Change Management, Capacity Management, Service Level Management, Asset Management, etc.) and ensure process adherence across all Service owners;
• Design the service reporting framework, ensure KPI’s are in place and service reports are produced, stored, and reviewed periodically;
• Documenting the agreed levels of service (OLA) to be delivered and ensure customer’s current and future Service requirements are identified, understood, and updated in OLA;
• Ensures that Service performance reviews are regularly performed, improvement initiatives identified in Service Reviews are recorded and progress reports are provided to customers;
• Ownership and coordination of all kinds of it audit process including compliance audit, Information security audit, Bangladesh Bank IT audit, and external IT Audit;
• Should have hands-on experience for implementing ITSM standards like ISO 20000, ISO/IEC 27001, etc. and ITSM Application like HP Service Manager, Symphony Summit, ManageEngine, Service Now, BMC Remedy, SCSM, etc. in a large organization in Bangladesh;
• Should have knowledge of Bangladesh Bank ICT Policy, internal and external it audit procedure of large organization in Bangladesh;
• Efficient budgeting for technology division;
• Managing IT governance, standardization & audit team.

KEY QUALIFICATIONS:

• Minimum Bachelor's degree in CSE/ETE/ECE/EEE from reputed universities with a satisfactory academic track record. Master of Business Administration (MBA) in a relevant field will be an added advantage;
• 7 to 9 years of experience in related areas (IT Governance, Standardization, IT Audit co-ordination, etc.;
• Should have strong knowledge in ITIL, ITSM, and ISMS, etc.;
• A clear understanding of IT audit methodologies, IT governance & standardization process and policies;
• Excellent communication & presentation skill;
• A collaborative approach is a must. 

MALE, FEMALE, OTHER GENDER, AND PERSON WITH SPECIAL NEEDS ARE EQUALLY ENCOURAGED TO APPLY.

Only short-listed candidates will be invited for the interview as per the recruitment process. BRAC Bank reserves the right to accept or reject any application without assigning any reason whatsoever.

If you are interested to pursue this opportunity, please ‘Apply Online’

BRAC Bank does not charge any fee at any stage of the recruitment process. Please note that BRAC Bank is an equal employment organization. Any form of persuasion will disqualify the candidature. 

Application Deadline: August 15, 2021