BRAC Bank Limited, a pioneer in SME Banking, delivers a full array of banking services to individuals as well as business entities. Our financial results along with the best credit rating and multiple best financial report awards speak of our aspiration, transparency, and teamwork towards the objectives of becoming the best bank in the country. While we thrive in present, we invest simultaneously for the future – upgraded core banking system in Finacle 10, first local bank to roll out Oracle ERP, process alignment with best practices, and many more. However, this feat of providing a comprehensive range of solutions to its millions of customers would not be possible without our diversified business model and an unmatched network of 187 Branches, 376 ATMs, 96 CDMs, 457 SME Unit Offices, 9 Regional Operations Office and 510 Agent Banking outlets.

To support its continuous business growth, BRAC Bank is looking for an ambitious, smart, goal-oriented, enthusiastic individual for the Technology Division.

Officer/Associate Manager, DC and DR Operations

Employment Type: Full Time
Job Location: BBL DR Center (Tongi, Dhaka)


This position is responsible to ensure smooth and uninterrupted 24/7 operations of different banking services and core banking operations along with disaster recovery planning.

  • Maintain Core Banking Systems EOD BOD Process as well as daily others core banking operational process; 
  • Maintain Card Management Solution Settlement process as well as other Card related operational process ;
  • Ensure monitoring of all the systems, applications, Database, ATM – CDM (Health & Transaction), NPSB, SMS Push-Pull, DC Environment monitoring 24\7 basis to run BBL Data Center smoothly;
  • In-house Developed System Operations & settlement;
  • To ensure all systems & database backup and restoration process through central Disk-based backup solution; 
  • Provide support to deploy new scripts/patch in CBS, CMS and other applications;
  • To assist in the provision of business recovery sites to give the ability to conduct business transactions and monitor exposure in the event of a disaster;
  • Datacenter maintenance & Monitoring (Power, Cooling, Rack Management, Structured cabling etc.) 24/7 roster;
  • Problem and change management – outstanding escalation on problem\change management and respective event logging, trends, reporting including high severity problem control;
  • All Help Desk Tickets related initiatives and updates. Ensuring standards are adhered to, or dispensations raised;
  • Work closely with other IT Team to provide technical support during business & nonbusiness hour;
  • To maintain necessary vendor relation for equipment delivery, annual maintenance, SLA, UAT implementation for Data Center Operations. 


  • Minimum Bachelor's degree in CSE/Computer Science/ETE/ECE/EEE from reputed universities with a satisfactory academic track record.
  • At least 1-year relevant experience (knowledge in AIX/Solaris/Linux, oracle database will be given priority);
  • Given priority who worked/good knowledge in Data Center passive items;
  • Hard-working and Multitasking ability under pressure;
  • Excellent communication skill;
  • Hands-on experience in Project Coordination and Reporting;
  • Familiar with any ITSM Applications;
  • Accept to do roster duty including night shift.


Only short-listed candidates will be invited for the interview as per the recruitment process.

BRAC Bank reserves the right to accept or reject any application without assigning any reason whatsoever.

If you are interested to pursue this opportunity, please ‘Apply Online’

BRAC Bank does not charge any fee at any stage of the recruitment process.

Please note that BRAC Bank is an equal employment organization. Any form of persuasion will disqualify the candidature.

Application Deadline: June 16, 2021