BRAC Bank Limited, a pioneer in SME Banking, delivers a full array of banking services to individuals as well as business entities. Our financial results along with the best credit rating and multiple best financial report awards speak of our aspiration, transparency, and teamwork towards the objectives of becoming the best bank in the country. While we thrive in present, we invest simultaneously for the future – upgraded core banking system in Finacle 10, first local bank to roll out Oracle ERP, process alignment with best practices, and many more. However, this feat of providing a comprehensive range of solutions to its millions of customers would not be possible without our diversified business model and an unmatched network of 187 Branches, 373 ATMs, 456 SME Unit Offices, 11 Regional Operations Office, 500+ Agent Banking outlets and 224 remittance delivery points.

To support its continuous business growth, BRAC Bank is currently looking for an ambitious, smart, goal-oriented, enthusiastic individual for Technology Division -

Manager - Alternate Delivery Channels, Technology

Job Location: Dhaka


  • Manage e-commerce, POS and QR Merchant Acquiring System, Switching Solutions, Merchant Integration;
  • Provide end-to-end solution to maintenance and support application;
  • Test updates provided by vendors, patch and deploy in production;
  • Investigate different issues, analyze root causes and provide solution;
  • Implement mandates provided by brands such as VISA, Master Card and JCB;
  • Work in different projects;
  • Manage and communicate with vendors;
  • Solve issues through working with all internal/external stakeholders;
  • Provide different types of data for business analysis;
  • SQL script-writing to fetch data from database as per requirement of business.


  • Bachelor’s or Master’s degree in Computer Science & Engineering/ EEE/ Telecommunication/ IT Graduation from reputed universities with satisfactory academic record;
  • Minimum 6 years of experience in Alternate Delivery Channel field of E-Commerce/POS gateway/ATM Switching application support;
  • Clear concept of acquiring solution, card management system, switching solutions, transaction life cycle;
  • Knowledge of ISO message specification and PCIDSS;
  • VISA, MasterCard, payment brand reconciliation, dispute management and rules regulations;
  • In-depth knowledge on e-commerce/POS;
  • Knowledge on QR and NFC technology;
  • Experience in DB scripting in oracle;
  • Basic knowledge of programming in C#, PHP, Java;
  • Understanding of encryption technologies, Core Banking Software;
  • Excellent interpersonal and communication skills (both oral and written);
  • Critical thinking, skeptic judgment and proactive decision-making


Only short-listed candidates will be invited for the interview as per the recruitment process.

BRAC Bank reserves the right to accept or reject any application without assigning any reason whatsoever.

If you are interested to be a part of this diversified BRAC Bank family, then please Apply Online.

BRAC Bank does not charge any fee at any stage of the recruitment process.

Please note that BRAC Bank is an equal employment organization. Any form of persuasion will disqualify the candidature.

Application Deadline: March 06, 2021