BRAC Bank Limited, pioneer in SME Banking, delivers a full array of banking services to individuals as well as business entities. Our financial results along with the best credit rating and multiple best financial report awards speak of our aspiration, transparency and teamwork towards the objectives of becoming the best bank in the country. While we thrive in present, we invest simultaneously for future – upgraded core banking system in Finacle 10, first local bank to roll out Oracle ERP, process alignment with best practices and many more. However, this feat of providing a comprehensive range of solutions to its millions of customers would not be possible without our diversified business model and unmatched network of 187 Branches, 373 ATMs, 456 SME Unit Offices, 11 Regional Operations Office, 369 Agent Banking outlets and 224 remittance delivery points.

To support its continuous business growth, BRAC Bank is currently looking for ambitious, smart, goal-oriented, enthusiastic individual for Technology Division

Head of Customer Analytics

EMPLOYMENT TYPE Full Time
Job Location: Dhaka

KEY RESPONSIBILITIES

  • Working on data analysis and development of conclusions and recommendations for stakeholder;
  • Designing and executing analytics practices to generate data-driven insights and recommendations for marketing leadership;
  • Designing, building, automating and maintaining well-structured data marts. Proactively address any issues with data quality, accuracy and completeness;
  • Applying critical thinking to resolve data issues and combine data from multiple systems through tools such as SQL, SAS, Python, R etc.
  • Identifying opportunities and threats for the Bank through analysis of market conditions and trends, existing KPI reports, executive leadership guidance, and ad hoc data warehouse research;
  • Analyzing strategy performance by distilling massively complex data into concise and actionable recommendations;
  • Recommending for strategy improvements and provide strong justifying evidence to defend these recommendations. Gain alignment across work groups and implement these changes;
  • Creating and maintaining strong working relationships with multiple business teams, technology teams and key vendors;
  • Producing a range of dashboards, reports and presentations.

KEY QUALIFICATIONS

  • Masters/Bachelor’s degree in Engineering, Technology, Statistics from reputed universities with satisfactory academic track record;
  • At least 10 years of work experience in relevant field;
  • Good analytical ability is a must;
  • Proficiency in Microsoft Office package, MS SQL Server, MS Access;
  • Proficiency in SAS, Tableau, Qlik View or any other analytical tool will be an added advantage;
  • Understanding of Debit, Credit, Prepaid Cards, Loans & Deposit product dynamics under Retail & SME banking will be a plus;
  • Proactive, passionate and with a can-do attitude;
  • Good communication and interpersonal skills

FEMALE CANDIDATES ARE HIGHLY ENCOURAGED TO APPLY

Only short-listed candidates will be invited for the interview as per recruitment process. 

BRAC Bank reserves the right to accept or reject any application without assigning any reason whatsoever.

If you are interested to be a part of this diversified BRAC Bank family, then please Apply Online.

BRAC Bank does not charge any fee at any stage of the recruitment process.

Please note that BRAC Bank is an equal employment organization. Any form of persuasion will disqualify the candidature.

Application Deadline: February 22, 2021