BRAC Bank’s financial results along with country-best credit rating and multiple best financial report awards speak of our aspiration, transparency and teamwork towards common objectives. While we thrive in present, we simultaneously invest for future – upgraded core banking system in Finacle 10, first local bank to rollout Oracle ERP, process alignment with best practices and many more. However, this feat of providing a comprehensive range of solutions to its 1.3 million of customers would not be possible without our diversified business model and unmatched network of 187 Branches, 513 ATM & CDMs, 456 SME Unit Offices, 11 Regional Operations Office and 301 Agent Banking Outlets.

BRAC Bank’s Finance division manages Bank’s balance sheet of BDT 446 billion and divided into 3 main areas – financial control, taxation and regulatory reporting and business planning and analysis. Performance Management will be a new vertical and will be responsible for monitoring productivity of 3,600+ full-time employees under sales and collection functions, best practice identification & implementation and ensuring adequate sales behavior. Being department head, s/he will be required to demonstrate necessary leadership traits to lead an agile team as well as to ensure cross-functional co-operation. The Head of Performance Management will report to Chief Financial Officer (CFO).

Head of Performance Management

Employment Type: Full Time
Job Location: Dhaka


Sales Management:

  • Synchronization between strategic and operational sales management levels by establishing firm feedback loops to increase the internal efficiency;
  • Focused on cross-business unit governance, working with Business Heads, Sales Managers, and various Pre- and Post-Sales support stakeholders;
  • Update and develop Incentive plan documentation.

Sales Performance Management:

  • Establishes and tracks performance objectives for team members; manages and evaluates staff performance (e.g. ESAU model) to established objectives, differentiates performance and strives to ensure that all employee achieve their respective goals;
  • Combine lagging financial KPIs with additional measures to understand the true performance drivers;
  • Monitors effectiveness of 22 incentive compensation plans, identifying opportunities to simplify and standardize programs and processes
  • Focus on proactive measurements to be able to take corrective actions in advance;
  • Align follow-up processes and performance measures to avoid over-administration and inconsistent corrective actions.

Compensation and Incentives:

  • Lead the incentive plan design process;
  • Right mix of individual compensation and incentives to motivate and retain the performers;
  • Verify and follow through, ensuring accuracy and timeliness of commission payments as outlined in the plan;
  • Resolve reconciliation issues;
  • Facilitate Internal Audit team to audit all commission payments and report findings to relevant stakeholders.

Staffing, Coaching and Training:

  • Partners with Human Resources to execute talent processes - including recruiting, employee skill development, career progression, goal setting, performance management, employee engagement and the delivery of a pay for performance culture;
  • Follow-up on coaching initiatives to ensure they create actual effects;
  • Implement a structured model to consistent trainings and coaching.


  • Bachelor’s degree in Mathematics, Business, Finance, Economics, Engineering or a related field strongly preferred;
  • Certified Sales Compensation Professional (CSCP), FRM would be preferred, not required;
  • Expertise in sales compensation design along with a technical understanding of sales compensation plan mechanics and analysis;
  • Knowledge of key incentive compensation systems including Oracle Incentive Compensation (OIC), Enterprise Data Warehouse, Tableau, etc;
  • Advance level proficiency in Microsoft PowerPoint and Excel including VBA;
  • Excellent analytical, communication and interpersonal skills;
  • Demonstrates attention to detail, with strong organization skills and a desire to pursue continuous process improvement;
  • Ability to work on multiple projects while adhering to tight deadlines, in a dynamic and fast paced environment.


  • Driven individual, motivated by achieving outstanding results;
  • Excellent leadership, people management and organizational development skills, with a demonstrated ability to motivate in a team-oriented and collaborative work environment;
  • Excellent written and verbal communications and presentation skills.


Only short-listed candidates will be invited for the interview as per recruitment process. 

BRAC Bank reserves the right to accept or reject any application without assigning any reason whatsoever.

If you are interested to take this challenge, then please go to Brac Bank Ltd’s career portal and apply by creating your detailed profile.

BRAC Bank does not charge any fee at any stage of the recruitment process.

Please note that BRAC Bank is an equal employment organization. Any form of persuasion will disqualify the candidature.

Application Deadline: September 26, 2020