BRAC Bank’s financial results along with country-best credit rating and multiple best financial report awards speak of our aspiration, transparency and teamwork towards common objectives. While we thrive in present, we simultaneously invest for future – upgraded core banking system in Finacle 10, first local bank to rollout Oracle ERP, process alignment with best practices and many more. However, this feat of providing a comprehensive range of solutions to its 1.3 million of customers would not be possible without our diversified business model and unmatched network of 187 Branches, 513 ATM and CDMs, 456 SME Unit Offices, 11 Regional Operations Office and 301 Agent Banking Outlets.

BRAC Bank’s Retail Sales team has been a major contributor to the Bank’s retail portfolio, by ensuring month-on-month positive net growth for both asset and liability products. Two key objectives this year have been effective cross-selling of other products of the bank, thereby contributing to overall profitability growth and capitalizing on the Agent Banking channel to enhance geographical coverage.

The Head of National Sales is responsible to manage a sales team consisting of 750+ full-time employees to acquire new clients and expand the share of wallet of existing client portfolio of retail business. The incumbent is expected to promote a disciplined sales culture by creating a learning environment that focuses on the development and retention of the sales team. The role will report to Head of Retail Banking.

Head of National Sales

Employment Type: Full Time
Job Location: Dhaka


Sales Leadership

  • Coaches to the segment value proposition and defined client experiences and directs the team sales efforts through utilization of consistent sales processes/tools including a disciplined approach to prospecting, development of internal/external centers of influence and follow- up to leads;
  • Maintains an in- depth knowledge of products and services as well as proactively acquires knowledge of competitors and competitive products to support the awareness of sales team;
  • Fosters an environment for learning/best practice sharing and accountability; drives the performance and sustained success of the entire sales team;
  • Coaches each Universal Sales Head and their respective Business Development Manager (BDM) to fully appreciate, understand and be able to deliver solutions that meet the client's comprehensive needs, based on the review and analysis of personal and financial data gathered through Relationship Reviews and meetings;
  • Supports sound credit initiation process to drive a high quality profitable portfolio;
  • Actively participates and creates opportunities for sales team participation in community organizations to source business development opportunities and demonstrate Key's commitment to the local community.

Human Capital Leadership

  • Creates a positive work environment, establishes high standards for work quality and provides opportunities for career growth and job satisfaction to develop and retain a highly trained and motivated staff;
  • Establishes and tracks performance objectives for team members; manages and evaluates staff performance (e.g. ESAU model) to established objectives, differentiates performance and strives to ensure each banker achieves their respective goals;
  • Partners with Human Resources to execute talent processes - including recruiting, employee skill development, career progression, goal setting, performance management, employee engagement and the delivery of a pay for performance culture;
  • In conjunction with independent Sales Governance function, creates and executes a proactive strategy to build a pipeline of talent by assessing and building talent across the markets. Proactively sources external talent.


  • Bachelor's degree in business/related field or equivalent work experience;
  • 12+ years of demonstrated sales and business development experience with proven results including client research, sales planning and ability to close a sale;
  • 8+ years of extensive leadership experience with demonstrated ability to lead, manage and champion a highly productive & agile sales team to success;
  • Hands-on approach to tackling tactical and strategic sales activities and a proven track record of delivering on or exceeding revenue goals;
  • Is a proven leader; gets the most and best out of people; sets and communicates goals; holds people accountable; develops others.
  • Strong financial and business acumen;
  • Excellent credit skills and proven ability to effectively manage credit needs for the portfolio;
  • In depth knowledge of financial products and banking regulations;
  • Strong customer service skills


  • Driven individual, motivated by achieving outstanding results;
  • Ability to influence and communicate effectively at all levels;
  • Developing innovative commercial solutions;
  • Driven by targets and comfortable in a high-pressure sales environment;
  • Excellent written and verbal communications and presentation skills.


Only short-listed candidates will be invited for the interview as per recruitment process. 

BRAC Bank reserves the right to accept or reject any application without assigning any reason whatsoever.

If you are interested to take this challenge, then please go to Brac Bank Ltd’s career portal and apply by creating your detailed profile.

BRAC Bank does not charge any fee at any stage of the recruitment process.

Please note that BRAC Bank is an equal employment organization. Any form of persuasion will disqualify the candidature.

Application Deadline: September 26, 2020