Recruitment Notice
Background:
BdREN is the sole National Research and Education Network (NREN) of Bangladesh, connecting institutes for science, research and higher education. Through TEIN we are connected to other NRENs in Asia and the rest of the world, collectively referred to as the Global Research and Education Network (GREN). The principal objective of BdREN is to facilitate Internet and Data Connectivity as well as to provide Computerized Applications and Services support to the Higher Educational Institutions and Research Community of Bangladesh. It is working in close collaboration with the University Grants Commission (UGC) of Bangladesh. An independent eleven-member Board of Trustees are sitting at the helm of the organization which is chaired by the honorable Chairman of UGC. Currently, it is seeking applications, to fill in the following vacancies, from young, energetic, dynamic and prospective candidates who fulfill the eligibility criteria as mentioned below:
Job Title: Network Engineer (NOC) Level-7
Vacancy: 02
Required Qualification and Experience:
- A 4-Year Bachelor Degree in Electrical & Electronics/Computer Science & Engineering/M.Sc. in Applied Physics & Electronics from any reputed university of Bangladesh or abroad (all foreign degrees must have equivalence certificate).
Age Limit: Maximum 32 years (on the last date of submission of Application) having Bangladeshi nationality
Salary & Benefits:
- Monthly consolidated remuneration of BDT 45,000/- (Forty-five Thousand)
- Two festival bonuses (each equal to monthly basic salary BDT 27,000/-)
- Baishakhi Allowance (20% of the monthly basic salary)
- Group Insurance and Health Check up
- TA and DA as per BdREN rules
- After confirmation Contributory Provident Fund, Gratuity, Earned Leave, Transport Allowance.
Functional Responsibilities:
- Respond to requests for technical assistance in person, via phone, electronically
- Diagnose and resolve technical hardware and software issues
- Research questions using available information resources
- Advise user on appropriate action
- Follow standard help desk procedures
- Log all help desk interactions
- Administer help desk software
- Redirect problems to correct resource
- Identify and escalate situations requiring urgent attention
- Track and route problems and requests and document resolutions
- Prepare activity reports
- Inform management of recurring problems
- Stay current with system information, changes and updates
- Work with the relevant stakeholders and the team to carefully plan, design and deploy with continual improvement in service quality.
- Communication protocols (mainly TCP/IP) and routing protocols (e.g. BGP, OSPF).
- Communication protocols (mainly TCP/IP) and routing protocols (e.g. BGP, OSPF).
- Identify optical fiber faults using OTDR, Power Source and Power Meter
- Generate and handle Tickets, Knowledge in Opening, Updating and Closing Tickets.
- Diagnose server or network alerts, events or issues.
- Determine the cause of a problem when an alarm is generated.
- Problem troubleshooting.
- Handle multiple concurrent tasks and projects with minimal supervision.
- Work with flexible schedule (working in General, Morning, Evening and Night shift)
- Ensuring a high level of stakeholder focus (internally and externally) with due care and attention to stakeholder priority issues and appropriate levels of client communications
- Ensuring maximum client satisfaction for both internal and external stakeholders
- Ensuring that all software and hardware is kept up to date with the latest patches
- Maintain strict compliance of SOP
- Carries out any other responsibilities which are to be given by the superiors to the interest of the BdREN
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Instructions to Applicants:
- Please click https://erecruitment.bdren.net.bd.
- Press the "Apply now" button for the post you want to apply.
- Fill out the Application form with valid information for all required fields, photographs and signatures.
- Upon submission of the form, you will receive an email. Following the payment instruction, pay your application fee (in case you miss the email, please contact us at erecruitment@bdren.net.bd).
- Application Fee: BDT 200.00 (Two Hundred) Only
- After the payment you will receive a TxnId from Rocket. To complete the application, provide that transaction ID on your payment instruction page.
- Upon submission of your Txnld, you will receive a confirmation SMS of your application within 24 hours.
Payment Instruction:
- Payment Instruction (From Rocket): Dial *322# from Mobile and follow the below instruction:
- Choose option 1 for Bill Pay
- Choose option 1 for Self or 2 for Other
- If you select option 2 on the last screen: You will be on screen 3- Enter Payer's Mobile No: ***********/ If you select option 1 on the last screen: You will be on screen 4
- Choose option 0 for Other
- Enter Biller ID: 2822
- Enter Bill Number: **********
- Enter Amount:
- Enter Pin Number: ****
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