Established in 2000, Bdjobs.com Limited has been operating the largest online employment exchange of Bangladesh for the last 21 years. www.bdjobs.com is one of the most visited web sites in the country. It is also among the top five (5) most visited job portals in South Asia. Currently the company offers the following position for immediate recruitment.

Job Responsibilities:

• Support Executive will present proper communication between the company and clients.
• Receive inbound call, email and provide one stop service.
• Answering customer’s technical queries.
• Candidate will be well aware of the company’s services/products and price detail.
• S/He will be well aware of the service delivery process and steps.
• Customer Care Executive will attain customer satisfaction and building rapport.

Educational Requirements: Graduation in any subject. MBA will be and added advantage.

Additional Job Requirements

• Age: 22 - 25 years
• Very good communication skill in both Bangla & English.
• Multi-tasking ability, handle multiple tasks simultaneously.
• Able to work under pressure.
• Efficient in web based environment
• Good sense, judgment and analytical skills to overcome situation.  
• Should have patience and good listening skills.
• Computer proficiency: MS Office Suite, Bangla and English Typing ability, web related basic technical knowledge.
• Ability to quick understanding of customer needs and fulfill customer need.
• Familiar with blog, social media web based environment.
• Easy going personality in an intra-departmental collaboration.
• Experience in call center, IT enabled industry will be an added advantage.

Job Location: Dhaka

Application Deadline: October 18, 2021