Job Context:
British American Resource Center is undergoing a significant transformation, transitioning from a traditional institution to a modern, digitalized ed-tech company. With the mission of becoming a leading ed-tech provider within two years, we have recently developed an innovative online platform for IELTS test simulation and created a comprehensive study portal for our students. Embracing the shift towards online education, we are actively promoting virtual classes over traditional face-to-face sessions.
Job description:
We are seeking a dynamic Operations Manager to lead this transformative journey. In this role, you will be instrumental in overseeing daily business activities, ensuring operational efficiency, and effectively managing resources. Your responsibilities will extend to optimising processes, implementing strategic initiatives, and collaborating with various departments to fulfil the company's missions. As we embark on this digital revolution, your expertise will be pivotal in driving our evolution into a cutting-edge ed-tech institution. Join us in shaping the future of education through innovation and technology.
Responsibilities:
- Develop and implement strategies to support the company's mission of becoming a leading ed-tech company.
- Optimise processes and workflows to enhance operational efficiency and productivity.
- Oversee and streamline daily business operations to ensure smooth functioning.
- Manage resources effectively, including personnel, finances, and technology infrastructure.
- Collaborate with various departments to align operational activities with company objectives.
- Monitor key performance indicators (KPI) and implement corrective actions as needed.
- Foster a culture of innovation, collaboration, and excellence within the operations team.
- Stay abreast of industry trends and best practices to drive continuous improvement initiatives.