BRAC Bank Limited, pioneer in SME Banking, delivers a full array of banking services to individuals as well as businesses. Our financial results along with country-best credit rating & multiple best financial report awards reflect our aspiration, transparency and teamwork. While we thrive in the present, we simultaneously invest for future – upgraded core banking system in Finacle 10, first local bank to rollout Oracle ERP, process alignment with best practices and many more. However, this feat of providing a comprehensive range of solutions to its millions of customers would not be possible without our diversified business model and unmatched network of 186 Branches, 448 ATMs, 456 SME Unit Offices, 99 Agent Banking Outlets, 11 Regional Operations Office and 224 remittance delivery points.

To support its continuous business growth, BRAC Bank is currently looking for ambitious, smart, goal-oriented, enthusiastic individuals for the following position in Retail Banking Division:

Associate Manager / Manager -Customer Analytics (BIU

Employment Type: Full Time Employment
Job Location: Dhaka


  • Work on data analysis and development of conclusions and recommendations for stakeholder.
  • Design and execute analytics practices to generate data-driven insights and recommendations for marketing leadership.
  • Design, build, automate and maintain well-structured data marts. Proactively address any issues with data quality, accuracy and completeness.
  • Apply critical thinking to resolve data issues and combine data from multiple systems through tools such as SQL, SAS, Python, R etc.
  • Identify opportunities and threats for the Bank through analysis of market conditions and trends, existing KPI reports, executive leadership guidance, and ad hoc data warehouse research.
  • Analyze strategy performance by distilling massively complex data into concise and actionable recommendations.
  • Present recommendations for strategy improvements and provide strong justifying evidence to defend these recommendations. Gain alignment across work groups and implement these changes.
  • Create and maintain strong working relationships with multiple business teams, technology teams and key vendors.
  • Produce a range of dashboards, reports and presentations.


  • Masters / Bachelor’s degree in Engineering, Technology, Statistics from reputed universities with satisfactory academic track record
  • At least 3-10 years of work experience in relevant field
  • Good analytical ability is mandatory
  • Attention to detail is mandatory
  • Proficiency in Microsoft Office package, MS SQL Server, MS Access is a must
  • Proficiency in SAS, Tableau, Qlik View or any other analytical tool will be an added advantage
  • Understanding of Debit, Credit, Prepaid Cards, Loans & Deposit product dynamics under Retail & SME banking will be preferred
  • Proactive, passionate and possess a can do attitude
  • Good communication and interpersonal skills
  • Honest and carries high level of personal integrity

Female candidates are highly encouraged to apply.

Only short listed candidates will be called for the interview as per recruitment process.

BRAC Bank reserves the right to accept or reject any application without assigning any reason whatsoever.

If you are interested to be a part of this diversified BRAC Bank family, then please Apply Online.

BRAC Bank does not charge any fee at any stage of the recruitment process. Please note that BRAC Bank is an equal opportunity employer. Any form of persuasion will disqualify the candidature before or after the final selection.

Application Deadline: July 08, 2019