BRAC Bank Limited, pioneer in SME Banking, delivers a full array of banking services to individuals as well as businesses. Our financial results along with country-best credit rating & multiple best financial report awards reflect our aspiration, transparency and teamwork. While we thrive in the present, we simultaneously invest for future – upgraded core banking system in Finacle 10, first local bank to rollout Oracle ERP, process alignment with best practices and many more. However, this feat of providing a comprehensive range of solutions to its millions of customers would not be possible without our diversified business model and unmatched network of 186 Branches, 448 ATMs, 457 SME Unit Offices, 11 Regional Operations Office and 224 remittance delivery points.

To support its continuous business growth, BRAC Bank is currently looking for ambitious, smart, goal-oriented, enthusiastic individuals for the following position in Technology Division:

Senior Manager, Application Management (Lead)

Employment Type: Full Time Employment
Job Location: Dhaka


  • Lead, supervise and manage of application management team to ensure that IT applications are deployed and performing efficiently in line with the organization’s business and financial need.
  • Develop and maintain strong working relationships with business stakeholders at all levels to understand their business drivers and work to deliver/promote technical solutions as appropriate.
  • Develop and drive a high-level Application management strategy that ensures high quality support at a fast pace, as well as take a hands-on approach to implementing that strategy. 
  • Provide subject matter experience, implementation skills for application functionalities
  • Assist and ensure to provide best in class support services to ensure the prompt resolution of all requests in line with the Service/Operational Level Expectations.
  • To ensure change control for applications and ensure thorough System/UAT testing prior to a full and controlled release
  • Develop and maintain system documentation and procedures that includes: Application Support Procedures, System and Technical Configuration Documentation and User Training for system
  • Seek, understand and translate business operational process needs into functional and technical specifications for required enhancement / change of applications / implement new module
  • Drive, Manage & co-ordinate vendor team and ensure on-time and quality delivery.
  • Work with suppliers and vendors to ensure that existing applications are optimized to meet business needs.
  • Manage and plan for the safe introduction of new releases/patches to meet service requirements.
  • Ensure support to Bank’s Enterprise level applications and fixing of existing application for resolution of technical and function Problem.
  • Ensure smooth Operation and support (Service Request, Technical support, incident & problem management), System availability in accordance with agreed SLA & KPIs and management reporting.
  • Ensure compliance with controls, policies and procedures as per auditors and monitor's recommendations.
  • Ensure Request, Incident, Problem, Configuration Management and maintenance of Applications as per ISO and ITIL standards


  • Bachelor of Science (BSc) or Master of Science (MSc) in Computer Science from a reputed university with good track record
  • 10 to 12 years solid experience in application management / maintenance / development and team leader in related IT area. Experience in working in financial industry is preferable.  
  • Strong leadership and team management capability
  • Able to drive delivery and remove road blocker.
  • Proactive Risk management and positive thinking.
  • Sound hands-on experience in .Net domain with SQL server & Oracle. 
  • Development experience in financial domain (Remittance, Payment, Collection, Settlement, CRM ,Bank Back office, MIS / Reporting) is preferable.
  • Certification in Project Mgt / Delivery Mgt is preferable.
  • The ability to influence stakeholders and work closely with them to determine acceptable solutions.
  • Fundamental analytical and conceptual thinking skills.
  • Effective Documentation skills, document clear understanding of the tasks/job at hand
  • Vast knowledge on MVC, groovy and grails, Spring MVC, Angular JS, JQuery,
  • Experience with Secure coding standard and practice. 
  • Solid hands on experience in developed and maintain application.
  • Experience with tools like Maven, JIRA, GIT, SVN.
  • Sound knowledge in software development lifecycle and methodology.
  • Able to work under pressure, problem solving & team playing attitude.
  • Honest and carries high personal integrity.
  • Ready to work after office hour & in holiday (if necessary)

Female candidates are highly encouraged to apply.

Only short listed candidates will be called for the interview as per recruitment process.

BRAC Bank reserves the right to accept or reject any application without assigning any reason whatsoever.

If you are interested to be a part of this diversified BRAC Bank family, then please Apply Online through with a recent passport size photograph and NID number (mandatory).

BRAC Bank does not charge any fee at any stage of the recruitment process. Please note that BRAC Bank is an equal opportunity employer. Any form of persuasion will disqualify the candidature before or after the final selection.

Application Deadline: May 20, 2019