BRAC Bank Limited, pioneer in SME Banking, delivers a full array of banking services to individuals as well as businesses. Our financial results along with country-best credit rating & multiple best financial report awards reflect our aspiration, transparency and teamwork. While we thrive in the present, we simultaneously invest for future – upgraded core banking system in Finacle 10, first local bank to rollout Oracle ERP, process alignment with best practices and many more. However, this feat of providing a comprehensive range of solutions to its millions of customers would not be possible without our diversified business model and unmatched network of 186 Branches, 448 ATMs, 457 SME Unit Offices, 11 Regional Operations Office and 224 remittance delivery points.

To support its continuous business growth, BRAC Bank is currently looking for ambitious, smart, goal-oriented, enthusiastic individuals for the following position in Technology Division:

Officer/ Associate Manager/ Manager, Application Management

Employment Type: Full Time Employment
Job Location: Dhaka

KEY RESPONSIBILITIES

  • Manage applications throughout their lifecycle.
  • Supports and maintains operational procedure and plays important role in design, testing and improvement of applications to ensure IT services
  • Support the organization’s business processes by helping to identify functional and manageability requirements for application software
  • Assisting in the decision whether to build or buy for any customization and features related to application functionality
  • Assist in the design and deployment of those applications
  • Provide ongoing expert support and improvements related to applications
  • Ensure skills required to support of the applications
  • Incident management, problem management related to any issues regarding applications
  • Configuration and change management related to any applications for any business need
  • Testing and application deployment to ensure application functioning
  • Work with Information Security and Audit team to ensure regulatory and compliance requirement.
  • Day to day communication with vendor for support management & problem resolution.
  • Maintain and customize the applications ensuring proper knowledge base and documentations.
  • Follow ISO and ITIL standards to manage applicant services
  • Root cause identification and escalate for fixation when required
  • Ensure periodic application health check and proper housekeeping as per Service Level Agreement (SLA) and as per Standard Operating Procedure (SOP).

KEY QUALIFICATIONS

  • Bachelor of Science (BSc) or Master of Science (MSc) in Computer Science (CS) from a reputed university.
  • 2 to 7 years of experience in application maintenance. Depending on candidates qualifications job grade will be decided later.
  • Experience in Financial industry is preferable.
  • Experience in maintain and managing COTS applications in large organizations
  • Experience in managing large applications – i.e. Internet Banking, Document management, Middleware applications, Universal Banking Application, Document Management, Banking applications would be preferred.
  • Ability to influence stakeholders and work closely with them to determine acceptable solutions.
  • Knowledge on database is preferred – i.e. Oracle, SQL Server
  • Skill required on development languages – i.e. Java, .Net
  • Hands on experience in ISO , ITIL is preferred
  • Experience on Oracle Service Bus would be an added advantage
  • Sound knowledge in software development lifecycle and methodology.
  • Able to work under pressure, problem solving & team playing attitude.
  • Can Do, Energetic, Proactive and Passionate.
  • Extrovert personality with good communication and interpersonal skill.
  • Honest and carries high personal integrity.

 

Only short listed candidates will be called for the interview as per recruitment process.

BRAC Bank reserves the right to accept or reject any application without assigning any reason whatsoever.

If you are interested to be a part of this diversified BRAC Bank family, then please Apply Online.

BRAC Bank does not charge any fee at any stage of the recruitment process. Please note that BRAC Bank is an equal opportunity employer. Any form of persuasion will disqualify the candidature before or after the final selection.

Application Deadline: May 05, 2019