A. JOB SUMMARY

B. ABOUT ANANDO

ANANDO is a national, non-government, non-profit, non-political, inter-religious and voluntary development organization which came into existence as “ANANDO” in August 1997 and afterwards registered with the Directorate of Social Services and NGO Affairs Bureau in 1997.  The goal of ANANDO is the reduction of poverty by addressing sustainable livelihood development, women empowerment, climate change, water and sanitation, skill development promotion of enterprise, and peacebuilding. The purpose of ANANDO is to serve the extremely vulnerable communities and people at risk by reducing their vulnerability, sufferings and promote their sustainable resilient socioeconomic development.

ANANDO’s programs are being implemented in 8 districts (Tangail, Cox’s Bazer, Khagrachari, Gazipur, Jamalpur, Rangamati, Satkhira, and Chittagong) through 21 Projects/Branch Offices of which 16 offices are own establishment. Its current development partners include USAID, Welthungerhilfe – BMZ, GFFO, Germany, Licht Brucke – BMZ, Germany, GIZ, Department of  Women Affairs (GOB), Bureau of Non-Formal Education ( GOB),  Skills for Employment Investment Program (SEIP) - PKSF.  

C. ABOUT THE PROJECT

The project aims to support the Rohingya Refugees and the Host Communities living in Teknaf Upazila and facilitating their access to improved sanitation facilities, personal hygiene and hand washing facilities. It is expected that the proposed interventions in the selected host communities would bring sustained behavioral change and reduction of health risks associated with water and sanitation related diseases. Through the project expects to reach extremely vulnerable groups and to provide them with direct assistance for identified WASH needs, by coordinating with and complementing the existing WATSAN/WASH programs of the Government of Bangladesh, DPHE, UNICEF, UPs, BDRCS, UN agencies, international NGOs and local/national NGOs working, LGIs and Upazila administration in Cox`s Bazar.

D. ROLE PURPOSE

The MEAL OFFICER will undertake the project’s program quality monitoring, and evaluations including indicator progress tracking, accountability and learning activities, under the supervision of Manager-MEAL & Documentation and Project Coordinator and in collaboration with the Program Coordinator of ANANDO. The MEAL OFFICER will be based in Teknaf, Cox’s Bazar district to lead the project MEAL components.

The MEAL OFFICER will develop, implement and execute the MEAL plan, contribute to internal and external assessments, log frame milestone assessments including milestone reports, supports in documenting and reporting, and maintain database and provide relevant training to staff and volunteers. The MEAL Officer will work for ensuring that effective monitoring and evaluation systems are in place for the project. The post will also ensure ANANDO’s accountability to all stakeholders by implementing a functional and appropriate complaints or feedback mechanism. S/he will need to establish an innovative and robust MEAL system in line with the WASH sector and joint indicators to track learning outcomes, monitor progress and track effectiveness of activities and post-distribution monitoring, implemented under the project. The post-holder will lead the design and rendering internal studies, household survey, KAP surveys and assessments that includes focus group discussions, in-depth interviews, key informant interviews, desk reviews, qualitative and quantitative data collection and data analysis, when required.

E. RESPONSIBILITIES

Program monitoring and quality assurance

• Develop and implement an effective result based M&E system including tools and technique in collaboration with the donor, partners and program staff and ensure that M&E systems and procedures are well-integrated with donor and organization’s reporting systems and procedures;
• Designing and functionalizing appropriate monitoring methodologies, tools, and techniques both for qualitative and quantitative aspects including the progress and effectiveness of the project to assess and improve the program quality.
• Develop, manage, and oversee the project’s MEAL system in collaboration with the relevant technical staff; build staff capacity and provide mentoring support.
• Monitor and assess the household-level program impact by updating the beneficiary data.
• Support the implementation of monitoring systems to systematically track project activities and their alignment with project outcomes.
• Develop or advise on monitoring tools and methods for the project. Ensure the projects comply with the agreed MEAL plans.
• Conduct regular quality benchmarks of each program and prepare monitoring reports for the management based on the identified gaps and lessons.
• Monitor all project activities, expenditures and progress towards achieving the project outputs;
• Prepare quality monitoring and evaluation reports highlighting achievements and share with programme staffs and senior management for further improvement;

Internal assessments and periodic evaluations

• Coordinate , organize, facilitate different research/evaluation ( baseline establishment, mid-term evaluation, final evaluation, etc) using both qualitative and quantitative methods;
• Support the project for conducting post-distribution monitoring after each distribution.
• Develop questionnaires and data collection forms on KoBo, ODK, and Google Form for conducting the post-distribution monitoring, and guide enumerators. 
• Lead any other internal assessments and studies, especially milestone assessments and annual outcome monitoring survey.
• Prepare an indicator progress tracking table derived from the MEAL plan and track the indicator progress quarterly.
• Develop ToR for hiring consulting firm following procedure and coordinate researches and studies project evaluations;
• Conduct real-time evaluation or real-time review of ongoing activities and share the assessment report on a monthly basis with the project team and management as well as provide necessary recommendations to the respective personnel.
• Provide necessary data, information and assessment findings to prepare various periodic reports such as monthly reports, quarterly reports, interim or annual reports, etc.
• Visualize data by analyzing reports, information and raw data and produce different knowledge materials such as infographics, factsheets, etc.

Accountability and community feedback response mechanism  

• Support establishing complaints handling procedures by consulting with the affected community.
• Ensure that feedback is routinely recorded, reviewed and responded to timely align with feedback mechanism guidelines.
• Call the beneficiary telephone number (randomly) or random household visit and find out if they have indeed benefited from our assistance
• Consolidate the satisfaction survey data obtained through communities’ informal feedback and exit interviews from distribution events.
• Document accountability findings and prepare weekly and monthly complaints and feedback database with a tracking of follow-up of the complaints.
• Provide weekly reporting on accountability and share it with the senior management team of ANANDO.

Learning, adaptation, result capturing and knowledge sharing

• Generate convincing evidence of project impact for the organization’s authority, policy makers, donors, government officials , internal and other stakeholders;
• Experience in capturing lessons learned and best practices from the field and preparing case studies, case story/MSC stories for donor
• Work with relevant ANANDO and donor staff in the preparation and dissemination of high-quality reports and project documentation/learning among partners, local government stakeholders, relevant government agencies, coordination sectors and donors.
• Actively engage and take part, as assigned, in learning documentation, and result capturing; extracting critical lessons learned and good practices of the project.
• Contribute to developing new program concept notes based on the learning adaptations.  
• Facilitate overall learning agenda by developing learning questions and learning documents or publications.  
• Identification and documentation of success stories, achievements, lessons learned and document recommendations to be integrated into broader knowledge management efforts.
• Compile and disseminate information extracted from all available information management systems to management and other stakeholders as needed
• Support program/project staff in organizing and writing high-quality reports on advocacy and networking events;
• Prepare and edit press program related progress reports, and documents, including case stories and content for website and social media in time;

Reporting, data management and program support  

• Prepare periodic reports and M&E reports of the project for senior management and donors following the respective guidelines;
• Produce high-quality progress reports for donors, board members, and relevant stakeholders both in English and Bengali;
• Participate and contribute to periodic project Reviews and Planning workshops and assist the program coordinator in preparing materials for workshops
• Organize and facilitate M&E trainings and workshops including preparation of concept note and development of training materials, training schedule, etc; if necessary.
• Any other tasks assigned by the technical and administrative supervisors.

F. QUALIFICATIONS & SKILLS

• Bachelor’s degree, or relevant combination of qualifications and experience, in any relevant subjects from a reputed university.  
• A minimum of 05 years of experience in MEAL in both humanitarian and development context.
• Excellent interpersonal and communications skills, having the ability to work and relate with people from different socio-cultural backgrounds, including a wide array of stakeholders.
• Ability to work individually with minimal supervision, within tight deadlines.
• Willingness to travel and to participate in meetings/calls beyond the typical working hours.
• Computer proficiency in MS Office, database, spreadsheet, and graphics presentations (including: KoBo, Excel, Access, SPSS, ODK), and other internet applications.
• Understands international standards in humanitarian protection and accountability (e.g., HAP, CORE Humanitarian Standard, SPHERE)
• Expertise over local language of Cox’s Bazar will be preferred.
• Knowledge of project implementation and local laws and regulations is an asset.
• Commitment to integrity, transparency, mutual respect, respect to norms, culture and values.
• Good analytical and report-writing skills with a proven command of English and Bangla.
• Ability to drive motorbikes for frequent field monitoring visits.

G. ADDITIONAL REQUIREMENTS

• Age up to 45 years
• Minimum of 6 years of work experience in monitoring and evaluation in the development /NGO sector. Candidates having knowledge on land and human rights activities are encouraged to apply;
• S/he should have an extensive experience in M&E and latest IT techniques, reporting, documentation, publication in development fields. Experience of Result Based Monitoring will be given preference;
• S/he should possess excellent writing, editing, and speaking skills in particularly English and also Bengali;
• Sound IT literacy with good knowledge of MS Word, Excel, PowerPoint, and the internet;
• Displays cultural, gender, religion, indigenous, and age sensitivity and adaptability;
• Treats all people fairly without favoritism or discrimination;
• Ability to identify and remedy problems and make decisions;
• Committed to meeting the deadlines;
• Ability to work under pressure;
• Ability to work individually and in a team;
• Fulfills all obligations to gender sensitivity and zero tolerance for sexual harassment.

H. APPLICATION PROCEDURE

ANANDO is an equal opportunity employer. Enthusiasts are requested to apply regardless any gender orientation, if you feel that your qualification and experience match with our requirements, and you would like to contribute to ANANDO’s values and vision.

Please submit your application with a CV and cover letter addressing the Executive Director of ANANDO in this email: anandojobs@yahoo.com .

Please write in the subject line of your application “Application for MEAL Officer at ANANDO”. Ensure a working phone number is included in the application. Applicants must mention the current or immediate past salary and expected minimum salary for the position applied for. Shortlisted candidates will be contacted by phone. Please be aware that the application material is not returnable. Applications must include proof of relevant experience and references. Only PDF files will be accepted.

Application Deadline: On or Before 05: 00 PM September 10, 2024

Only short-listed candidates shall be contacted. References will be taken and background & Anti-terrorism checks will be carried out.

Any sort of verbal or written persuasion will result in disqualification. ANANDO does not ask for or ever accept application fees.

Visit us: www.anando-bd.org

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