Vacancy Announcement Ltd. operates the largest online marketplace platform in the country. It operates the most popular online retail mall in the country ( Over 2000 merchants are directly working with the marketplace platform. The e-commerce site lists over 100,000 SKUs (unique products). The company has been founded by founders of Ltd.. It has investment by reputed local and foreign investors.

Position: Customer Care Executive (Morning & Evening Shift)

Vacancy: 03

Working Time: Morning Sift : 8 am - 4 pm (Only Female) , Evening Shift 4 pm - 12 am (Only Male)

Job Responsibilities

  • Receive & make call to the customers.
  • Capable to handle customer queries & complains instantly.
  • Capable to handle Inbound/outbound calls.
  • Collect customer's feedback.
  • Must able to work by shifting & willingly work in Govt holidays.
  • Strong interpersonal and communication skills.
  • Ensure customer satisfaction.
  • Positive attitude and self motivated.
  • Make Report to Supervisor.

Employment Status: Full-time, Contractual

Educational Requirements

  • Graduated from any reputed University in any Discipline.

Experience Requirements

  • At least 1 year(s)

Additional Requirements

  • Age 21 to 26 years
  • The applicants should have experience in the following area(s): Customer Support through Phone, Tel Marketing, Call Center Supervision/ Management
  • The applicants should have experience in the following business area(s): E-commerce
  • Strong interpersonal & communication skill.
  • Computer Literacy is must , English &  Bangla typing speed minimum 40 wpm . 
  • Fresher's are encouraged to apply.
  • Experienced candidates will get preference.
  • Ability to navigate through software applications.
  • Responsible, reliable, highly energetic, polite and hardworking, Punctual.
  • Co-operative and challenging mentality to work with team member.
  • Communicate clearly over the phone and demonstrate good listening skills.
  • Must be have excellent communication skill in English.
  • Dhanmondi,Jhigatola, Kolabagan, Farmgate, Tejgao, Khatal bagan, Green road, Pathapath, Kawranbazar, Basundhara City Shopping Mall area, Mohammadpur, Hatirpul area's candidates are encourage to apply.

Job Location: Dhaka

Salary: Bdt 8,000 -10,000 (Full time), 300 Bdt Contractual (Part Time)

Application Deadline: 04 June, 2019