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ActionAid Bangladesh is looking for suitable candidate for the following position:

Manager SHEA and Safeguarding

Location of Posting : Dhaka
Department : Human Resource and Organisation Development
Type of contract : Fixed Term, initially for 5 (Five) years
Number of Position : 1 (One)
Salary and Benefits : Competitive salary package will be offered to the deserving candidate and the other benefits will be as per Organisation Policy which includes Festival Bonuses, Provident Fund, Gratuity, Medical Insurance, Group Life Insurance, etc.

Job Summary:

The Manager -  SHEA and Safeguarding leads the organisation in developing and implementing feminist strategies, policies, and procedures to protect staff, programme partners, and participants from sexual harassment, exploitation and abuse- including child and adult at risk abuse, and any other form of unlawful exploitation by ActionAid employees and representatives.

Manager – Safeuarding provides leadership and guidance to ActionAid Bangladesh (AAB) on implementing, monitoring, and evaluating the AAB's SHEA and Safeguarding program according to the Safeguarding policies at Global and at local level as well as procedures. The incumbent acts as the first point of contact for SHEA safeguarding concerns for anyone who encounters ActionAid Bangladesh’s work. They lead the effort to ensure and build a culture of proactive safeguarding structure and procedures.

Key responsibilities include (not limited to):

  • Review and recommend changes to existing  SHEA and Safeguarding policies to the ActionAid Bangladesh Senior Leadership Team.
  • Keep track of, respond to, and facilitate investigations (in collaboration with the Head of HROD, Admin & ICT and the Country Director) through the safeguarding investigation committee into allegations of sexual exploitation and abuse, child safeguarding, etc., from a safeguarding perspective.
  • Design and deliver training on SHEA and safeguarding-related topics, raise awareness, and best practice standards with staff, partners, participants, consultants, volunteers, fellows, interns, etc., to improve and refresh their learning, ensuring a safe workplace and working environment.
  • Support Local Rights Programmes (LRPs) and partners in strengthening their SHEA and safeguarding policies, practices, and reporting.
  • Ensure that  SHEA and safeguarding protocols are legally adhered to and comply with national and global best practice standards.
  • Collaborate with the Senior Leadership Team to develop and implement robust and accessible complaint registration procedures, ensuring effectiveness and user-friendliness at all organisational levels.
  • Ensure the convergence of safeguarding policies and frameworks from an oversight perspective (e.g., the Child Safeguarding Policy, Protection of Sexual Exploitation and Abuse (PSEA), Policy Against Sexual Harassment at Workplace, Bullying & Harassment Policy, Whistle Blowing Policy, Staff Code of Conduct, Disciplinary and Grievance Procedure, Complaints and Response Mechanisms).
  • Ensure that safeguarding principles and attributes are embedded into the employee's life cycle management.
  • Ensure that  SHEA and Safeguarding policy implementation is seen from a feminist perspective and a survival-centered approach.
  • Maintain the safeguarding case and risk register/tracker, Safeguarding Inbox (Outlook), and other safeguarding content (e.g., safeguarding e-learning course). Log all safeguarding incidents in a timely manner, taking into account ActionAid International and National policy, data protection, and Employment Law.
  • Keep track of and record country-level work on SHEA and Safeguarding, review progress reports and statistics, and follow up on gaps against policies.
  • Work with colleagues (national and global) to incorporate best practices into risk and control activities. Participate in and contribute to the (global) safeguarding network in a meaningful way by actively participating in safeguarding platforms and opportunities.
  • Build networks and alliances with peers to learn from each other.
  • Coordinate the implementation, monitoring, and evaluation of overall safeguarding compliance through the safeguarding action plan, self-audits, risk reporting, and global safeguarding monitoring systems.
  • Work closely with the ActionAid Global Safeguarding Team for country operation-level capacity building in terms of safeguarding and ensure alignment with global standards for SHEA and Safeguarding
  • Act as a key focal point for donor and other stakeholder reporting related to safeguarding issues.


The Safeguarding Manager reports to the Head of HROD, Admin, and ICT at ActionAid Bangladesh. In this role, s/he will serve as the management focal point for the ActionAid International Bangladesh Society (AAIBS) Safeguarding Board Committee, offering strategic guidance to foster a workplace culture free from Sexual Harassment, Exploitation, and Abuse (SHEA) and Protection from Sexual Exploitation and Abuse (PSEA) and Child Safeguarding. The incumbent is responsible for maintaining effective relationships with team members, other key units aligned with strategic priorities, and the project management team. Additionally, s/he will represent ActionAid Bangladesh in relevant networks, including those focused on PSEA and Safeguarding. The Manager – Safeguarding collaborates closely with the ActionAid Global SHEA  and Safeguarding Team to ensure compliance and incorporate best practices from the Federation. Furthermore, an Officer - Safeguarding reports to the Manager – Safeguarding.

Required Educational Qualification and Experiences


  • Postgraduate / Graduate degree, preferably in law, social sciences, gender studies, human rights etc., with academic and professional credibility.


  • 5 (Five) years of relevant working experience with any international development/human rights agency, including 2 (Two) years experience in child protection and safeguarding programme design and implementation, is preferable.
  • Experience in working with external agencies in the management of child protection and safeguarding-related concerns.
  • Experience in delivery of training to different internal and external stakeholders about safeguarding, including child protection.

Required Competencies

  • In-depth knowledge of the safeguarding sector and legal context in Bangladesh
  • Excellent written and oral communication skills in English and Bangla.
  • Demonstrate experience in working in safeguarding and or women/child protection programmes.
  • Significant experience in handling complex SHEA and Safeguarding investigations in a confidential, discreet and sensitive manner.
  • Experience or understanding in building strong safeguarding and women/child protection robust systems and in delivering services to communities, including in an emergency and humanitarian response context.
  • Demonstrate experience in assessing and analysing risks and staff emotional, psychological and developmental needs.
  • Track record in designing and delivering training.
  • Ability to work under pressure and meet deadlines, willingness to work flexible hours in the event of emergencies.
  • Commitment to ActionAid’s values including the feminist leadership principles, including willingness to abide by and enforce the Safeguarding Policies Code of Conduct.
  • Team management skills, interpersonal communication skills and negotiation skills.
  • Capacity to adapt to a changing environment.
  • Planning and organiwing skills, analytical skills and strong leadership.
  • Excellent computer operating skills specially in PowerPoint, Excel, database or any other presentation tools.
  • Willingness to frequent community visits and visits to emergency response contexts.

Application instructions

Only those who meet the above requirements are requested to apply following these instructions:

  • Last date of application is 18 December 2023
  • Please click here to submit your application. (ActionAid only received applications through this online recruitment module)


ActionAid Bangladesh aims to attract and select a diverse workforce, ensuring equal opportunity for everyone, irrespective of race, age, gender, sexual orientation, HIV status, class, ethnicity, disability, location and religion. Any personal persuasion/phone call will result in disqualification of candidature.

ActionAid Bangladesh has a non-negotiable policy of ZERO TOLERANCE towards Sexual Harassment, Exploitation and Abuse (SHEA), Child Protection Policy and other relevant safeguarding policies and expects all employees to abide by the Safeguarding Policies and Code of Conduct of ActionAid Bangladesh.

NB: There is no cost involved with applying for positions at ActionAid Bangladesh. Any solicitation of funds/money from job applicants should be regarded as fraudulent.