ActionAid is a global movement of people working together to achieve greater human rights for all and defeat poverty.

ActionAid Bangladesh is looking for suitable candidate for the following position:

Officer – Community Group (CG)

Job Summary

The primary function of Officer-Community Groups will be the formation and functional community groups through FGD, and awareness sessions. S/he will organize and facilitate the quality implementation of the community group's activity in the camp, provide technical support to community groups member to build their capacity & will monitor the community group members' activity at the block level in camp. S/he will also be responsible to develop/strengthening relationships with camp-level actors, and governance structures (such as the CiCs) in close cooperation with the Community Groups Coordinator.

S/he will be responsible to establish community-based protection & referral mechanism. S/he will be representing AAB in any relevant field-based meetings with stakeholders and others. In addition, S/he will be responsible for reporting (KoBo, Activity info, Success Story, Best Practice) and maintaining accountability policy and procedures.

Key responsibilities include (not limited to)

Management of Community Group

• Together with UNHCR community group team and AAB community group coordinator, take part in the design, planning, implementation, monitoring, and evaluation of the community group program activities.
• Put in place structure and appropriate means of community Groups to be open to all refugees according to the type of the groups such as men, women, or youth – boy & girls.
• Support community Groups to be run by the group members with support from the AAB tailored to match their capacities.

Sharing of information

• Attend coordination meetings, share, and respond to questions related to the community group Programme and report back key issues/matters that concern the program to AAB.
• Ensure the community group team are kept abreast of information related to services and relevant actors in the camp.
• Build a network with other agencies running refugee volunteer programs and maintain an up-to-date mapping of services in the camps.
• Serve as a focal point in the dissemination of information from AAB and other service providers to the community group and their supervisors ensuring that they have relevant, up-to-date information necessary to perform their duties.

Capacity Building

• Select identify learning needs, train and coach community group;
• Put in place a retention strategy and implement plans/activities to ensure a high level of motivation and interest among the community group.
• Together with the others team and partners and with support from AAB, identify gaps in knowledge, skills, and required attitudes of the community group and design and facilitate learning/self-development; activities/organize support to improve the community group performance.

Case referral and management

• Regularly review the information collection and referral forms, assess the quality of information obtained, adhere to standards and procedures, address gaps and provide feedback to the Volunteers and their supervisors.
• Ensure an efficient referral and case management system is in place with a view to achieving timely and impactful output for the cases.
• Promote collaboration and network with service providers to strengthen referrals.
• Draft Standard Operating Procedure (SOP) on documentation and filing and ensure a decent and secured filing and documentation system is in place in each camp with regular monitoring on compliance to the SOP.

Administration

• Identify, secure, and manage space for the community group, training, daily meeting, and other activities conducted by community group.
• Facilitate keeping attendance sheet, community groups records, volunteer information, service projects inputs procurement, receive, issue, stock and use plan, warehouse information, reports records, and communication records.
• Practice papers and documents as per the guidance of the AAB program unit to ensure payment of service projects, support costs, and other programmatic costs as per the guidance of the community group. Follow the AAB Rules and Regulations.
• Ensure proper planning is in place and the community group need in terms of material supports (equipment, gear, stationery, visibility materials) are met in a timely manner.
• Likewise, ensure that the program and community group are equipped with the equipment (laptop, desks, stationery, documentation, etc.) and utilities needed to perform work. Regularly update operation progress to the Project Coordinator.

Reporting

• Collate, review, and submit timely and accurate reports on the following:
• Daily community group activities, types of persons with specific needs identified, actions and recommendations made by the community group
• A weekly summary of the activities of the community group
• Detail of specific needs cases under monitoring, actions/measures taken, and outcome
• Community group basic profile (personal information and training record) and changes in the number of community group members in each camp
• Daily/Weekly/Biweekly/Monthly report on protection concerns of refugee communities/groups raised by the community group
• Types and nature of community-based solutions identified by the community group and/or members of the refugee communities
• Set up and maintain database, filing, documentation, and record systems to support all the above-mentioned works.

Relationships

Officer – Community Group (CG) will report to Coordinator – Community Group (CG)

Required Educational Qualification and Experience

• University degree in Social Science, Disaster Management, or relevant disciplines (flexible in terms of person having working experience in Rohingya Response)
• At least 3 years of experience in humanitarian and/or development organizations with significant experience in camp management and/or delivering emergency programs in camp setting;

Technical Skills

• Proficiency in the local language will be an advantage.
• Understanding of the concepts of humanitarian codes and standards such as SPHERE, IASC Gender Guidelines, HAP etc.
• Experience working in emergency responses targeting vulnerable people
• Able to take decisions in a timely manner, prioritize and multi-task seamlessly.
• Orientation to gender sensitivity.
• Ability to work under extreme pressure and meet deadlines.
• Team player with strong experience in multi-cultural and multi-ethnic environments.
• Proficient with MS office suite, KOBO collect, SPSS

Application instructions

Only those who meet the above requirements are requested to apply following these instructions:

• Last date of application is Thursday, 16 June 2022
• Please click here to submit your application. 

ActionAid Bangladesh aims to attract and select a diverse workforce ensuring equal opportunity to everyone, irrespective of race, age, gender, sexual orientation, HIV status, class, ethnicity, disability, location and religion. Any personal persuasion/phone call will result in disqualification of candidature.

ActionAid Bangladesh has a non-negotiable policy of ZERO TOLERANCE towards Sexual Harassment, Exploitation and Abuse (SHEA), Child Protection Policy and other relevant safeguarding policies and expects all employees to abide by the Safeguarding Policies and Code of Conduct of ActionAid Bangladesh.

N.B: There is no cost involved with applying for positions at ActionAid Bangladesh. Any solicitation of fund / money from job applicant should be regarded as fraudulent