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ActionAid Bangladesh is looking for suitable candidate for the following position:

Information Management Officer

(Only women are encouraged to apply)

Project : Camp Coordination and Camp Management (CCCM), funded by UNHCR
Unit : Humanitarian Response
Location of posting : Teknaf, Cox’s Bazar
Contract Duration : up to 31 October 2021
Number of Position : 01 (One)
Salary and benefits
Monthly Gross Salary will be BDT. 78,000 with other admissible benefits
such as mobile & internet allowance, medical benefit, group life
insurance etc

Job Context

Over 1 million of Forcibly Displaced Myanmar Citizen (with the majority comprising women and children), took shelter in camps in Cox’s Bazar in southern Bangladesh in August 2017. The Government of Bangladesh, together with national and international partners, have been pro‐actively responding to this crisis through extensive humanitarian response. The government allocated 2,000 acres of land that is apportioned into different camps as temporary settlements for the Rohingya people. There is a coordinated effort to provide critical lifesaving assistance i.e., food, nutrition, shelter, water, health & hygiene, psycho‐social support and counselling and basic education services to the Rohingya people living in the camp and host community settlements. ActionAid is going to implement site management activities in different camps in Teknaf. As an agency engaged in Rohingya Crisis Response since September 2017, ActionAid has the experience in coordinating with a range of camp actors, including the Rohingya and their representatives and in facilitating the site management role in Rohingya camps.

The major activities related to site management are identifying critical humanitarian needs and addressing those through coordination & collaboration with different stakeholders; anchoring information management also, complaints and feedback mechanism; linking community with different service providers; facilitating camp operations and DRR actions. 

Key responsibilities include (not limited to)

Information Management (60%)

  • Collate data, analyze, identify and address IM gaps, and disseminate information with service providers and camp residents.
  • Identify new information and data requirements to support CCCM operations.
  • Assist in the drafting of IM-related standard operating procedures, data systems and information products.
  • Provide Information Management support for needs assessments and regular service monitoring.
  • Leverage Geographic Information Systems (GIS) for producing camp maps and geographic data management.
  • Provide Information Management services to support population data management and dissemination.
  • Manage IM databases relating to humanitarian services and keep them updated and ready to disseminate.
  • Generate culturally appropriate and communicative IEC materials and information management products.
  • Undertake initiatives to regularly disseminate key information among refugees across the camp by keeping information boards updated.
  • Develop and maintain SMSD 4W, camp/block profiles and camp service map.
  • Assist the site management team in the use of Explorer/SW map for easy navigation in the camp.
  • Responsible for management and maintenance of camp/block profiles
  • Take minutes of all-camp meetings and share them with service providers.
  • Assist in complaint feedback and response mechanism (CFRM) and ensure the CFRM center is functional.

Reporting, documentation and knowledge management – (40%)

  • Draft weekly and mid-yearly narrative reports for the donor with accurate facts and figures
  • Support field monitoring officer to conduct service monitoring and produce quality reports based on the findings for presentation at camp-level meetings.
  • Draft weekly activity highlights for donor meeting
  • Collect information on service gaps through regular field visits and draft regular field monitoring reports with the support of field monitoring officer.
  • Capture best practices and produce stories out of CCCM interventions for sharing with the donor, actors and other stakeholders.


Information Management Officer will report to Camp Manager.

Required Educational Qualification and Experience

  • Master’s in Social Science, Disaster Management, or relevant disciplines (flexible in terms of person having working experience in Rohingya Response)
  • Minimum 3 years of working experience in emergency project management.
  • Experience working in emergency responses targeting vulnerable people.
  • Experience in CCCM and Rohingya Response

Technical Skills

  • Proficiency in local language will be an advantage.
  • Clear understanding on protection issues, CCCM, human rights, DRR and resilience
  • Proficient with MS office suite
  • Able to take decision in a timely manner, prioritize and multi-task seamlessly.
  • Orientation to gender sensitivity.
  • Ability to work under extreme pressure and meeting deadlines.
  • Team player with strong experience in multi-cultural and multi-ethnic environments.

Application instructions

Only those who meet the above requirements are requested to apply following these instructions:

  • Last date of application is Tuesday, 29 June 2021
  • Please click here to submit your application. 

ActionAid Bangladesh aims to attract and select a diverse workforce ensuring equal opportunity to everyone, irrespective of race, age, gender, sexual orientation, HIV status, class, ethnicity, disability, location and religion. Any personal persuasion/phone-call will result in disqualification of candidature.

Any personal persuasion/phone-call will result in disqualification of candidature. ActionAid Bangladesh has a nonnegotiable policy of ZERO TOLERANCE towards Sexual Harassment, Exploitation and Abuse (SHEA) and other Safeguarding concerns (including child abuse and adults at-risk abuse) and expects all employees to abide by the Safeguarding Policies and Code of Conduct of ActionAid Bangladesh.

N.B: There is no cost involved with applying for positions with ActionAid Bangladesh. Any solicitation of job application costs should be regarded as fraudulent.                   Find us also in Facebook and Twitter for regular updates!