ActionAid is a global movement of people working together to achieve greater human rights for all and defeat poverty.


ActionAid Bangladesh is looking for suitable candidate for the following position:

Officer - Accountability

Unit : Monitoring, Evaluation Accountability and Learning (MEAL)
Department : Humanitarian Response
Location of posting : Cox’s Bazar
Types of contract : Fixed term contract
Duration of Contract : Up to 31 December 2021
Number of position : 1

Job Summary:

The Accountability Officer will work under Monitoring, Evaluation Accountability and Learning (MEAL)  department and accountable to develop the accountability tools and framework across the Rohingya Response Programme, to implement the accountability framework and tools across the RRP, functioning the accountability system and to provide the accountability reports in a regular basis based on the existing tools and practice.  

Key responsibilities include (not limited to):

To Develop and Facilitate Accountability Framework

  • Develop an accountability framework for AAB Rohingya Response Programme in line with Accountability, Learning and Planning System of ActionAid and Core Humanitarian Standards;
  • Coordinate the accountability system across the Rohingya Response Programme;
  • Ensure accountability practice at downward, peer and upward level by the staff, project participants and stakeholders in entire project management cycle i.e. project development, planning, implementation, monitoring, evaluation and reporting. 

To Develop and Update Accountability Tools

  • Develop new accountability tools in accordance with CHS;
  • Update existing accountably tools;
  • Orient the new and existing accountability tools to the staff, stakeholders and project participants
  • Ensure the use of accountability tools at all level in the organization and stakeholders.

Reporting and Rolling -out Accountability Information Management System

  • Roll-out accountability information management system using the online based tools (Kobo, google drive etc.);
  • Ensure updated accountability information to the senior management and project management-based accountability information dashboard;
  • Integrate the field visit based reports, complaints system, toll free hotline and feedback of the project participants in the accountability information management and reporting system;
  • Develop monthly and quarterly accountability reports and share to the senior management and project management through the Coordinator-MEAL;
  • Regular camp visit to follow-up the accessibility and use accountability system by the project participants and ensure information is coming to the established complaint feedback system; 
  • Follow-up the response of project management based on the complaint feedback response mechanism;
  • Prepare leaning report and communicate with Project Manager, MEAL Manager and Head of Response. 

Other Responsibilities

  • Assist the Coordinator-MEAL to integrate the accountability findings, area of improvements, learning to address in sector coordination meetings;
  • Line management to prepare reports and presentations based on accountability findings; 
  • Develop and implement a field visit plan based on MEAL framework of Rohingya Response Programme;
  • Assist project management through delivering accountability related contextual data and information during development of new projects.


The person holds this position, will be directly reportable to Coordinator- Monitoring, Evaluation Accountability and Learning (MEAL) of ActionAid Bangladesh.

Required Educational Qualification and Experiences


A university degree, preferably a masters in relevant subject areas of Anthropology, Sociology, URP, Development Studies/Development Management, Women and Gender Studies, Economics or any relevant disciplines of social sciences.


  • At least 3 years of or more of progressive working experience in MEAL system of development sector.
  • Experience in develop and facilitate accountability system at any international organization working for humanitarian response across the Rohingya Camps.

Application instructions
Only those who meet the above requirements are requested to apply following these instructions:

  • Last date of application is 06 November 2020.
  • Please Click Here to submit your application. 

ActionAid Bangladesh aims to attract and select a diverse workforce ensuring equal opportunity to everyone, irrespective of race, age, gender, sexual orientation, HIV status, class, ethnicity, disability, location and religion. Any personal persuasion/phone call will result in disqualification of candidature.

ActionAid Bangladesh has a non-negotiable policy of ZERO TOLERANCE towards Sexual Harassment, Exploitation and Abuse (SHEA), Child Protection Policy and other relevant safeguarding policies and expects all employees to abide by the Safeguarding Policies and Code of Conduct of ActionAid Bangladesh.

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