ActionAid is a global movement of people working together to achieve greater human rights for all and defeat poverty.

ActionAid Bangladesh is looking for suitable candidate for the following position:

Associate Officer - People & Culture (Operations)

Job Summary
As a key member of the People & Culture (P&C) team in Cox’s Bazar operations, the Associate Officer will support comprehensive P&C functions, ensuring seamless coordination with humanitarian response programs. This role serves as the primary contact for documentation, staff and volunteer database management, payment processing, and training facilitation. Additionally, the incumbent will assist in staff development initiatives, recruitment processes, and general P&C operations.

Key responsibilities include (not limited to):

Documentation and Database Management (35% of time)

• Maintain organized and confidential personnel files for all staff.
  
• Digitize and securely store documents in a cloud-based system or ERP.
  
• Update databases with staff movements, including new hires and departures.
  
• Ensure compliance in documentation during staff separations

Volunteer Coordination and Management: (30% of time)

• Oversee the program activities to ensure that project goals are achieved, and resources are utilized effectively and efficiently through regular field visits and monitoring.
  
• Ensure that resources (human, financial, and material) are managed according to project requirements.
  
• Conduct regular assessments of project outcomes to identify areas for improvement and document lessons learned from field visits.

Operational Support: (20% of time)

• Address P&C-related inquiries from staff regarding HR policies, medical claims, leave, timesheets, travel, resignations, and appraisals.
  
• Prepare necessary forms, including Payment Request Forms (PRF) and Material Request Forms (MRF).
  
• Support onboarding by issuing ID and medical insurance cards and managing required documentation.
  
• Coordinate with banks to facilitate salary account openings.
  
• Assist in obtaining RRRC cards for staff.
  
• Distribute salary certificates and aid staff in uploading tax acknowledgment receipts into the ERP system.
  
• Generate quantitative P&C reports as needed.
  
• Draft official documents such as No Objection Certificates (NOCs), salary certificates, and experience letters

Recruitment Support: (10% of time)

• Communicate professionally with potential candidates.
  
• Arrange logistics for assessments and interviews, including scheduling and resource booking.
  
• Coordinate with interview panels and manage reference checks.
  
• Prepare attendance records for interview sessions.
  
• Ensure conflict of interest declarations are completed.
  
• Guide selected candidates through the documentation process during onboarding.
  
• Facilitate initial orientation and support formal induction programs in collaboration with the P&C Coordinator

Logistics Support for People & Culture and Safeguarding Team Events: (5% of time)

• Support to identify and secure appropriate venues for events, ensuring they meet capacity, accessibility, and technical requirements.
  
• Organise and manage event materials, including arranging seating, audio-visual equipment, and necessary supplies.
  
• Coordinate with external service providers, such as caterers and equipment rental companies, to ensure timely and quality service delivery.
  
• Manage invitations, registrations, and confirmations, ensuring clear and timely communication with all attendees.
  
• Provide logistical assistance during events, including setting up, troubleshooting technical issues, and coordinating post-event breakdown.

Required Educational Qualification and Experience

Experience & Training:

• At least 2 years of progressive experience in HR/P&C roles, preferably within humanitarian response projects.

Education:

• Bachelor’s degree in Human Resources, Public Administration, or a related field. A Postgraduate Diploma in Human Resource Management (PGDHRM) is advantageous.

Required Competencies

• Ability to work under pressure, particularly during emergency situations.
  
• Excellent communication and interpersonal skills, with experience working with diverse teams and stakeholders.

Technical Skills

• Proficiency in MS Office and web-based HR platforms.
  
• Strong understanding of staff safety, security, health, and well-being.
  
• Excellent interpersonal and communication abilities.
• Capacity to maintain confidentiality and handle sensitive information with professionalism.
• Exceptional organizational and coordination skills

Relationships

• S/he will report to the Human Resource Coordinator. S/he will work as a team member in this project.

Application instructions
Only those who meet the above requirements are requested to apply following these instructions:

• Last date of application is 04 March 2025
  
• Please click here to submit your application. (ActionAid only received applications through this online recruitment module)

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ActionAid Bangladesh aims to attract and select a diverse workforce ensuring equal opportunity to everyone, irrespective of race, age, gender, sexual orientation, HIV status, class, ethnicity, disability, location, and religion. Any personal persuasion/phone call will result in the disqualification of candidature.

ActionAid Bangladesh has a non-negotiable policy of ZERO TOLERANCE towards Sexual Harassment, Exploitation, and Abuse (SHEA), Child Protection Policy, and other relevant safeguarding policies and expects all employees to abide by the Safeguarding Policies and Code of Conduct of ActionAid Bangladesh.

N.B: There is no cost involved with applying for positions at ActionAid Bangladesh. Any solicitation of fund / money from job applicant should be regarded as fraudulent.