Created in 1993, Acted is an international non-governmental organization pursuing a dual mandate of emergency response and development interventions in 40 of some of the world’s most vulnerable countries affected by conflicts, disasters, or socio-economic hardship. With a team of 7,000 national staff and 400 international staff, Acted implements 500 projects a year to support more than 20 million beneficiaries, notably in hard-to-reach areas.

Acted goes to the last mile through programs and approaches that look beyond the immediate emergency towards opportunities for longer-term livelihood reconstruction and sustainable development. Guided by the motto “Think Local, Act Global” and it’s 3Zero –Zero Exclusion, Zero Carbon, and Zero Poverty – strategy, Acted puts local territories at the center and provides tailored support to local needs. More on www.acted.org

In Bangladesh, Acted started its activities in 2017 in order to respond to the Rohingya Refugee Crisis in the sectors of Site Management, Natural Resource Management, Community Protection, Information Management, Drain Monitoring & Intervention, SuLMER, Emergency Preparedness Response and CDCS in the Camps of the Kutupalong-Balukhali Expansion Site, Cox’s Bazar. 

All staff is required to abide by and observe :

• NGO Child protection policy
• NGO Code of conduct
• NGO Anti-terrorism & Anti-Fraud policy
• NGO Data Protection Policy
• Non-discrimination policy
• Transparency, integrity, and accountability
• Goodwill and positive attitude in the accomplishment of his/her tasks
• Cooperative attitude in interactions with NGO staff and the camp population
• Promotion of and adherence to Prevention of Sexual Exploitation, Abuse and harassment principles and guidelines
• Confidentiality

Project Implementation: Camp Coordination and Management

• Serve as the primary focal point for activities and issues at the camp level.
• Establish effective internal coordination mechanisms and participate in inter-camp coordination efforts.
• Identify, analyze, and prioritize needs to address gaps and avoid service duplication.
• Develop and maintain a camp information management system, ensuring confidential and appropriate information sharing.
• Advocate for the legitimate needs of the camp population with authorities and service providers.
• Facilitate communication between the camp population and humanitarian actors.
• Strengthen collaboration with local authorities, institutions, and other stakeholders.
• Establish a transparent, representative camp governance system to coordinate services and activities.
• Promote inclusive participation of women, children, elderly, and vulnerable groups in governance and decision-making processes.
• Ensure camp committees adhere to established Codes of Conduct.
• Implement an accountability mechanism, including a complaints and feedback system for the camp population.
• Define roles for infrastructure maintenance, prioritizing sustainability and community ownership.
• Raise awareness about available services and ensure accessibility, especially for vulnerable groups.
• Collaborate with partners on community empowerment initiatives.
• Promote community-driven solutions by building local skills and knowledge.
• Monitor services, including cross-cutting areas like SGBV prevention, health, and psychosocial support.
• Support the creation of effective referral systems in partnership with relevant stakeholders.
• Foster dialogue between camp populations and host communities to promote peaceful coexistence and social support networks.
• Contribute to camp closure and phase-out strategies tailored to the specific context in collaboration with stakeholders.
• Regularly track and update the progress updates through Project Monitoring Framework.

2. Project Implementation: Administration and Operational Management

2.1: Finance

• Review Budget Follow-ups (BFUs) and provide timely, accurate forecasts with detailed BoQs.
• Assist the Finance team by submitting accurate data for volunteers and cash-for-workers to facilitate payment processing.
• Support the timely execution of camp-related payments.
• Ensure finance-related documents are prepared with complete, accurate information, adhering to high standards of accountability and transparency.
• Prepare and submit monthly cash forecasts for SMS activities to the SMS Project Coordinator.
• Ensure operational and financial cross-cutting policies are followed effectively.

2.2: Logistics

• Assist in the preparation and implementation of procurement plans.
• Submit accurate and detailed Order Forms promptly.
• Provide strategic input and ideas to ensure quality standards for materials are maintained.
• Participate in quality checks and procurement committees to finalize supplier selection based on the applicable criteria.
• Ensure proper management and efficient use of project assets and stock.
• Take the lead in overseeing and managing camp warehouses.

2.3: Administration/HR

• Support SMS/CCCM staff recruitment by contributing to organogram development, drafting ToRs, submitting recruitment requests, coordinating tests, and participating in interviews.
• Ensure SMS/CCCM staff are clear on their roles and responsibilities and can effectively perform them.
• Oversee staff work plans and daily activities.
• Manage SMS/CCCM staff in collaboration with the Project Coordinator.
• Foster a positive working environment and team cohesion.
• Conduct regular appraisals and support career development, including proper staff leave management.
• Propose HR initiatives to promote a safe, staff-friendly atmosphere.
• Address and resolve interpersonal conflicts.
• Ensure capacity-building opportunities for SMS/CCCM staff.

2.4: Transparency and Compliance and Investigation

• Assist the Project Coordinator and Project Development team in maintaining comprehensive project records and documentation, including beneficiary lists, meeting minutes, attendance sheets, and photographs, in compliance with Acted procedures.
• Ensure all staff are informed of and adhere to Acted’s Code of Conduct and FLATS procedures.
• Promptly report any fraud-related concerns to the TCI unit and provide necessary support during investigations.

2.5: Security

• Ensure all SMS/CCCM team members are thoroughly briefed on security policies, SOPs, and guidelines, and monitor their compliance.
• Promptly escalate any security concerns to the Security Officer.
• Provide recommendations to relevant focal points to enhance staff security.
• Collaborate with the Security Officer to track local security developments and regularly update the Project Coordinator, Area Coordinator, or Country Director with written reports.
• Ensure adherence to fleet and security policies by all staff and maintain compliance across operations.

2.6: MEAL

• Assist MEAL colleagues in monitoring and evaluating project activities, addressing recommendations to improve project efficiency and enhance impact.
• Contribute to designing questions and generating ideas for various assessments or Post-Distribution Monitoring (PDM).
• Support the effective implementation of the Complaint Feedback and Response Mechanism (CFRM) on the ground, ensuring it operates to standard.

 
2.7: Quality Control

• Evaluate implemented activities to ensure resources are used efficiently.
• Produce high-quality reports while maintaining strong relationships with financial partners.
• Document, share, and incorporate lessons learned into project planning and decision-making processes.
• Ensure quality control, assess added value and impact, and identify best practices, providing feedback to inform new project development.
• Identify and analyze gaps, synergies, Acted’s added value, and opportunities within the project areas, relaying relevant insights to the Project Coordinator.

Above all, support the Project Coordinator and management in any rational ad-hoc requirements suc as capacity build-up, policy development, innovations, project designing, etc.

The candidate must have the following educational degree ;                                                                          

• Master’s Degree in any relevant subject (Preferred Social Science/Public Relations/Political Science/Project Management) with 3 years experience
• Bachelor's Degree in any relevant subject with 4 years of experience

• At least 5 years of experience in humanitarian and/or development organizations in managerial position.
• Strong knowledge of protection issues, CCCM, human rights, DRR, and resilience
• Familiarity with field operations and camp-level program implementation.
• Capable of making timely decisions, prioritizing tasks, and managing multiple responsibilities efficiently.
• Gender-sensitive and knowledgeable about humanitarian principles and a Human Rights-Based Approach.
• Fluency in written and spoken English.
• Strong organizational and interpersonal skills, ability to effectively communicate with field teams, local authorities, and local communities.
• Flexibility and adaptability are essential, as well as the ability to plan, take initiative and organize work independently.
• Positive attitude and a willingness to learn
• Comfortable working in refugee camp settings and spending majority of time in the field
• Comfortable working in a cross-cultural environment

The application form must be submitted in English, with a CV, a cover letter, and application form. The application form is available here. (Download the form and attach with e-mail)

Please send your application by 04 January 2025 to the following addresses: by e-mail: bangladesh.jobs@acted.org 

Please write in the subject line of your application “Application for Camp Manager”. To ensure your application in our recruitment process, kindly remember to include the specified subject line in your email. Ensure a working phone number/email address is included in the application. Shortlisted candidates will be notified by phone. Please be aware that the application material is not returnable.

Acted does not charge money or any kind of fee at any stage of the recruitment process.
Ethnic Groups, PWSN & Female candidates are strongly encouraged to apply