Created in 1993, ACTED is an international non-governmental organization pursuing a dual mandate of emergency response and development interventions in 40 of some of the world’s most vulnerable countries affected by conflicts, disasters, or socio-economic hardship. With a team of 7,000 national staff and 400 international staff, ACTED implements 500 projects a year to support more than 20 million beneficiaries, notably in hard-to-reach areas.

ACTED goes to the last mile through programs and approaches that look beyond the immediate emergency towards opportunities for longer-term livelihood reconstruction and sustainable development. Guided by the motto “Think Local, Act Global” and it’s 3Zero –Zero Exclusion, Zero Carbon, and Zero Poverty – strategy, ACTED puts local territories at the center and provides tailored support to local needs. More on www.acted.org

In Bangladesh, ACTED is launching an emergency operation to respond to the Rohingya Refugee Crisis in the sector of Site Management, Disaster Risk Reduction, Community Based Protection, Information Management, Emergency Preparedness, and Response, CDCS in the Camps of the Kutupalong-Balukhali Expansion Site, Cox’s Bazar.  .

All staff is required to abide by and observe :

• NGO child protection policy
• NGO code of conduct
• NGO anti-terrorism policy
• NGO Data Protection policy
• Non-discrimination policy
• Transparency, integrity, and accountability
• Goodwill and positive attitude in the accomplishment of his/her tasks
• Cooperative attitude in interactions with NGO staff and the camp population
• Promotion of and adherence to Prevention of Sexual Exploitation Abuse and Harassment  principles and guidelines
• Confidentiality

The Community Group Facilitator will be responsible for the following tasks:
Management of Community Groups

• Together with UNHCR and under the supervision of the Senior Project Officer, take part in the design, planning, implementation, monitoring, and evaluation of the community group program activities.
• Put in place structure and appropriate means to ensure Community Groups are accessible to all refugees according to the type of the groups such as men, women, or youth male & youth female.
• Support community groups to be run by the group members in a way that enables the highest level of participation and engagement by members.
• Draft Standard Operating Procedure (SOP) on documentation and filing and ensure a decent and secured filing and documentation system is in place in each camp with regular monitoring on compliance to the SOP.

Administration

• Identify, secure and manage space for the community group, training, daily meeting, and other activities conducted by a community group.
• Facilitate keeping attendance sheet, community groups records, volunteer information, service projects inputs procurement, receive, issue, stock and use plan, warehouse information, reports records, and communication records.
• Practice papers and documents as per the guidance of the AAB program unit to ensure payment of service projects, support costs, and other programmatic costs as per the guidance of the community group. Follow the AAB Rules and Regulations.
• Ensure proper planning is in place and the community group needs in terms of material supports (equipment, gear, stationery, visibility materials) are met promptly.
• Ensure that the program and community group are equipped with the equipment (laptop, desks, stationery, documentation, etc.) and utilities needed to perform work. Regularly update operation progress to the Senior Project Officer.
• Together with community group members, the other team and CBP partners identify gaps in knowledge, skills, and required attitudes of the community group and design and facilitate learning/self-development; activities/organize support to improve the community group performance.
• Train and coach community groups on identified learning needs.

Reporting & Information sharing:

• Ensure the community group teams are kept abreast of information related to services and relevant actors in the camp.
• Attend coordination meetings, share and respond to questions related to the community group program and report back key issues/matters that concern the program.
• Ensure dissemination of information by CBP and other service providers to the community group and their supervisors ensuring that they have relevant, up-to-date information necessary to perform their duties.
• Regularly review the information collection and referral forms, assess the quality of information obtained, adhere to standards and procedures, address gaps and provide feedback to the volunteers and their supervisors.
• Collate, review and submit timely and accurate reports on the following:
• Daily community group activities, types of persons with specific needs identified, actions and recommendations made by the community group
• A weekly summary of the activities of the community group
• Detail of specific needs cases under monitoring, actions/measures taken, and outcome
• Community group basic profile (personal information and training record) and changes in the number of community group members in each camp
• Daily/Weekly/Biweekly/Monthly report on protection concerns of refugee communities/groups raised by the community group
• Types and nature of community-based solutions identified by the community group and/or members of the refugee communities

Other

• Ensure the safety of team members from any harm, abuse, neglect, harassment, and exploitation to achieve the program’s goals of safeguarding implementation. Act as a key source of support, guidance, and expertise on safeguarding for establishing a safe working environment.
• Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
• Follow the safeguarding reporting procedure if any reportable incident occurs, and encourage others to do so.

The candidate must have the following educational degree                                                                                                     

• Bachelor's Degree in any relevant subject with 2/3 years of experience
• Diploma in any relevant subject with 3/ 4 years experience

• Fluency in written and spoken English.
• Proven experience in working with similar sewing and production activities, especially in camp context.
• Excellent knowledge of sewing machine types and their maintenance.Strong organizational skills
• Strong interpersonal skills and ability to effectively communicate with both field teams, local authorities, and local communities
• Flexibility and adaptability are essential, as well as the ability to plan, take initiative and organize work independently.
• Positive attitude and a willingness to learn
• Comfortable working in refugee camp settings and spending majority of time in the field
• Comfortable working in a cross-cultural environment

How to apply

The application form must be submitted in English, with a CV, a cover letter, and three references. The application form is available here

Please send your application by 11 January 2024  to the following addresses: by e-mail: actedbgd.hr2@gmail.com

Please write in the subject line of your application “Application for Community Group Facilitator-CBP” Ensure a working phone number is included in the application. Shortlisted candidates will be notified by phone. Please be aware that the application material is not returnable.
                                                  Female candidates are strongly encouraged to apply