Administration & HR
Version 01/2022

Job Description

Position Program Coordinator-EPR(Emergency Preparedness Response) Starting Date  ASAP
Duration 6 Months Publication Date 30 May 2023
Location Cox’s Bazar Type of contract Full Time/contractual
Salary 146,000-148,000 BDT    

Created in 1993, ACTED is an international non-governmental organization pursuing a dual mandate of emergency response and development interventions in 40 of some of the world’s most vulnerable countries affected by conflicts, disasters, or socio-economic hardship. With a team of 7,000 national staff and 400 international staff, ACTED implements 500 projects a year to support more than 20 million beneficiaries, notably in hard-to-reach areas.

ACTED goes to the last mile through programs and approaches that look beyond the immediate emergency towards opportunities for longer-term livelihood reconstruction and sustainable development. Guided by the motto “Think Local, Act Global” and it’s 3Zero –Zero Exclusion, Zero Carbon, and Zero Poverty – strategy, ACTED puts local territories at the center and provides tailored support to local needs. More on

In Bangladesh, ACTED started its activities in 2017 to respond to the Rohingya Refugee Crisis in the sector of Site Management, Disaster Risk Reduction, Community Based Protection, Information Management, Drain Monitoring & Intervention, Emergency Preparedness Response, CDCS in the Camps of the Kutupalong-Balukhali Expansion Site, Cox’s Bazar. 

Code Of Conduct

All staff is required to abide by and observe :

  • NGO Child protection policy
  • NGO Code of conduct
  • NGO Anti-terrorism & Anti-Fraud policy
  • NGO Data Protection Policy
  • Non-discrimination policy
  • Transparency, integrity, and accountability
  • Goodwill and positive attitude in the accomplishment of his/her tasks
  • Cooperative attitude in interactions with NGO staff and the camp population
  • Promotion of and adherence to Prevention of Sexual Exploitation, Abuse and harassment principles and guidelines
  • Confidentiality
Key roles and responsibilities


1. EMERGENCY PREPAREDNESS RESPONSE Project Implementation Follow-up
1.1. Emergency Preparedness Response Project Planning

a) Ensure timely organization of project kick-off and close-out meetings
b) Ensure that all projects have an implementation strategy and work plan
c) Together with Project Managers, plan the various stages of project implementation and set direction by prioritizing and organizing activities and resources to achieve project objectives
1. Ensure the smooth running of Emergency Preparedness Response projects reaching outputs and maximising outcomes for beneficiaries.
2. Anticipate and mitigate risks in implementation and ensure Emergency Preparedness Response projects are run in a cost-efficient manner, in compliance with ACTED’s and donors’ procedures and legal requirements.

1.2. Emergency Preparedness Response Project Implementation Follow-up

a) Oversee the implementation of Emergency Preparedness Response projects ensuring that technical requirements and quality standards are considered and respected during project implementation
b) Anticipate and mitigate risks and implementation delays and provide ad-hoc support to project implementation through troubleshooting and eliminating blocking points
c) Monitor output achievement, cash burn rates and ensure timely completion of projects through review of PMFs, BFUs, and project reports
d) Ensure that contractual obligations are met in terms of project deliverables
1.3. Emergency Preparedness Response Project Quality Control

a) Ensure the application of a practical field-based M&E system/plan for each project
b) Conduct frequent field visits to project sites to assess activities and ensure efficient use of resources
c) Advise Project Managers to adapt projects according to monitoring and evaluation findings
d) Advise on and assist with project reviews conducted by MEALU
e) Together with the MEALU team, ensure capitalization of best practices and lessons learnt for projects in the area of operations

1.4. Implementing Partners
a) Support the Project Managers to regularly review partnerships with implementing partners and ensure that any issues or disputes are resolved in a timely manner.
b) Provide support to partners in project implementation and ensure timely and qualitative implementation of projects by partners in line with ACTED and donor requirements
c) Lead review meetings with partners, with particular attention given to the relationship aspects of partnership collaboration

1.5. External Relations
a) Establish, maintain, and improve active and regular working relationships with local authorities and where necessary non-state actors and obtain required authorizations and buy-in for ACTED’s activities
b) Support, facilitate or undertake communication and liaison activities to actively consult and involve beneficiaries, key informants, actors, partners and stakeholders in all stages of project implementation
c) Ensure that always contact with beneficiaries is conducted in a sensitive and respectful manner

2. Administrative and Operational Management of Project Implementation
2.1. Finance
a) Review the project BFU(s) to avoid under/overspending
b) Ensure accurate budget forecasting and expense planning

2.2. Logistics
a) Contribute to the development of project procurement plans
b) Contribute to quality checks and procurement committees to finalise suppliers’ selection according to applicable scenario
c) Ensure timely procurement and adherence to rules of origin and nationality

2.3. Administration/HR
a) Participate in the transparent and timely recruitment of project staff (developing organigrams, ToRs, elaborating recruitment tests)
b) Proactively support Country Director/HOD’s/Project Manager to adapt the project staffing structure to needs and funding
c) Ensure regular performance appraisal and career management of project teams
d) Ensure a positive working environment and good team dynamics
e) Manage interpersonal conflicts
f) Ensure capacity building among project staff

2.4. Transparency/Compliance
a) Ensure project records and documents (FLAT files, beneficiary lists, donation certificates, attendance sheets etc.) are adequately prepared, compiled and filed according to ACTED procedures
b) Ensure staff awareness and respect of ACTED’s code of conduct and FLATS procedures

2.5. Security
a) Together with the Security focal points, assess risks in the areas of project implementation and develop context specific MOSS and SOPs
b) Ensure that project teams are aware of security threats and follow ACTED security policies, MOSS and SOPs accordingly.

2.6. Implementing Partners
a) Support the FLATS team, Country Director/HOD’s/Project Manager to ensure adherence to ACTED’s policies and procedure, arranging training and induction as required
b) Ensure that all budgetary issues between ACTED and partners are addressed and that mutually beneficial solutions are agreed upon in a timely manner
c) In collaboration with the FLATS team, review due diligence of partners or conduct new due diligence and develop appropriate time bound organisational development workplans
d) Oversee the development of capacity building framework and action plans with full participation of partners
e) Ensure partners provide all project documents required by ACTED and its donors in a timely manner and according to ACTED standards.


Required qualifications and technical expertise

The candidate must have the following educational degree.                                                                           

  • Excellent academic qualifications, preferably including a Bachelor / Master’s degree in relevant in Humanitarian Aid and related development studies and demonstrable skills in this area;
  • Experience in Emergency Preparedness and Response activities in Camps or in Bangladesh (e.g. Fire prevention, Cyclone preparedness, water rescue…)
Selection Criteria

Years of work experience:

  • At least 3-5 years proven experience with analysing, developing, managing and monitoring emergency response programs and participatory needs assessments.
  • Proven experience with developing, managing and monitoring emergency preparedness programs.

Software skills:

  • Applicant must have strong skills in Microsoft office products (including Word, Excel, and PowerPoint).

Research skills:

  • Good knowledge of quantitative and qualitative research methods
  • Experience of working on different stages of the research cycle are desirable (research design, data cleaning, analysis, and visualisation)
  • Excellent analytical skills, experience in assessments, M&E, field research or evaluations are an asset.

Communication/reporting skills:

  • Good communication and drafting skills for effective reporting;
  • Strong proposal writing skills

Level of independence:

  • Ability and willingness to work autonomously;
  • Positive work ethic and desire to work in the humanitarian field;
  • Cross-cultural work environment:
  • Ability to operate in a cross-cultural environment requiring flexibility;

Language skills:

  • Strong command of spoken and written English required
  • Competency in Chittagonian is advantageous


  • Experience in assessing needs for and/or delivering EPR training;
  • Experience in building capacity and backstopping local partners in conflict-affected areas;
  • Experience in training local partners in EPR and preparing contingency plans with them is an asset;
  • Experience of working with internationally-funded programmes, including coordination, reporting and monitoring according to different donor templates
How to apply

The application form must be submitted in English, with a CV, a cover letter, and three references. The application form is available here. (Download the form and attached with e-mail)

Please send your application by 10 June 2023  to the following addresses:

Please write at the subject line of your application “Application for Program Coordinator_ EPR”. Ensure a working phone number is included in the application. Shortlisted candidates will be notified by phone. Please be aware that the application material is not returnable.

Female candidates are strongly encouraged to apply.