Acted goes to the last mile through programs and approaches that look beyond the immediate emergency towards opportunities for longer-term livelihood reconstruction and sustainable development. Guided by the motto “Think Local, Act Global” and it’s 3Zero –Zero Exclusion, Zero Carbon, and Zero Poverty – strategy, Acted puts local territories at the center and provides tailored support to local needs. More on www.acted.org

In Bangladesh, Acted started its activities in 2018 in order to respond to the Rohingya Refugee Crisis in the sectors of Site Management, Natural Resource Management, Community-Based Protection, Information Management, Watershed Management, SuLMER, Emergency Preparedness Response, CDCS & CL in the Camps of the Kutupalong-Balukhali Expansion Site, Cox’s Bazar. 

All staff is required to abide by and observe :

• NGO Child protection policy
• NGO Code of conduct
• NGO Anti-terrorism & Anti-Fraud policy
• NGO Data Protection Policy
• Non-discrimination policy
• Transparency, integrity, and accountability
• Goodwill and positive attitude in the accomplishment of his/her tasks
• Cooperative attitude in interactions with NGO staff and the camp population
• Promotion of and adherence to Prevention of Sexual Exploitation, Abuse and harassment principles and guidelines
• Confidentiality

Acted has a zero-tolerance approach to sexual exploitation, abuse, and harassment (SEAH) and strives to recruit those who share our values.

• All candidates will be subject to a pre-employment check that includes satisfactory references, screening, and criminal checks in line with legal requirements.
• All candidates who have been offered a position will sign and respect Acted’s Code of Conduct and related policies as part of their work contract. All staff are expected to abide by the standards of behaviour outlined in those documents.
• Managers will have a special responsibility to foster a safe environment.
• Misconduct can lead to serious disciplinary sanctions.

Monitoring, Assessments and Evaluation

• Support the planning and design of MEAL activities, ensuring alignment with project objectives and donor requirements
• Coordinate and oversee implementation of key assessments including:
• Baseline surveys
• Mid-term evaluations
• Post-distribution monitoring (PDM)
• Endline surveys
• Other specialized studies
• Assist in developing and refining data collection tools and methodologies
• Lead field visits for program monitoring and beneficiary data collection
• Assist in establishing and maintaining quality control systems for data verification
• Support in reviewing and updating monitoring and evaluation plans to ensure continued alignment with program goals

Field-based Monitoring and Coordination 

• Oversee real-time data collection systems for monitoring project activities and provide evidence-based recommendations
• Conduct cash distribution monitoring and mobile CFM desk operations
• Manage communication and coordination with project teams for MEAL activities
• Lead physical verification processes for beneficiary selection
• Provide technical oversight of enumerator teams during data collection
• Ensure quality control of KoBo data submission and verification
• Conduct gap analysis and develop improvement strategies

Data Management and Reporting 

• Oversee online data collection systems (KoBo/ODK)
• Support in data cleaning processes and database management
• Support in conducting advanced data analysis and preparing comprehensive MEAL reports
• Ensure data quality and accuracy across all projects
• Assist in developing data visualization and presentation materials

Accountability Systems Management   

• Support the implementation and maintenance of complaints and feedback mechanisms
• Ensure effective operation of complaints response systems
• Oversee feedback tracking, resolution, and communication processes
• Manage the CFM database and reporting systems
• Conduct trend analysis of feedback data to inform program improvements

Learning and Knowledge Management 

• Assist in the documentation of best practices and lessons learned
• Support in developing field monitoring reports and analytical briefs
• Help in managing learning databases and knowledge sharing systems
• Assist in organizing and facilitating reflection sessions and learning events
• Support knowledge transfer across projects and teams

Compliance and Ethics Leadership 

• Ensure adherence to ethical standards in data collection and management
• Monitor compliance with Acted policies and CHS principles
• Maintain high standards on data protection and confidentiality
• Maintain high standards of professional conduct

Coordination and General Support

• Provide regular project updates and technical inputs to supervisor
• Support capacity building of enumerators and field staff on MEAL tools and methodologies
• Coordinate survey implementation from inception through completion
• Facilitate collaboration with support departments to ensure adequate resourcing of MEAL activities
• Represent the MEAL department in relevant internal and external meetings
• Support workshop organization and training delivery as needed
• Undertake additional tasks as assigned by immediate supervisor

KEY PERFORMANCE INDICATORS

Technical Support

• Quality of support provided to assessment implementations
• Accuracy and timeliness of data collection activities
• Number of monitoring visits conducted and documented
• Quality of data verification processes implemented
• Effectiveness of enumerator team coordination

Field Operations

• Timeliness and quality of field monitoring activities
• Accuracy of beneficiary selection and verification processes
• Quality of coordination with project teams
• Effectiveness of data collection oversight

Data Management

• Quality of data cleaning and verification support
• Accuracy of database management assistance
• Timeliness of reporting support
• Quality of data analysis contributions

Accountability Support

• Quality of CFM support provided
• Timeliness of feedback processing
• Accuracy of CFM database management
• Quality of trend analysis reports

• Bachelor's degree in statistics, social sciences, international development, or related field

Experience:

• Minimum 1 year of experience in humanitarian MEAL/MEAL-related roles
• Experience in refugee response operations preferred
• Training in monitoring and evaluation methodologies
• Understanding of humanitarian principles and standards
• Demonstrated experience in data collection and analysis
• Experience in coordinating field teams
• Background in report writing and documentation

Skills and Competencies:

• Strong knowledge of quantitative and qualitative research methods
• Good analytical and problem-solving abilities
• Proficiency in data analysis and visualization
• Experience with mobile data collection platforms (KoBo/ODK)
• Strong coordination and communication skills
• Fluency in English; knowledge of Bengali and/or Rohingya preferred
• Proficient in Microsoft Office applications
• Ability to work effectively in a team environment

Please write in the subject line of your application “Application for MEAL Assistant”. To ensure your application is considered in our recruitment process, kindly remember to include the specified subject line in your email. Ensure a working phone number/email address is included in the application. Shortlisted candidates will be notified by phone. Please be aware that the application material is not returnable.

Acted does not charge money or any kind of fee at any stage of the recruitment process.
Ethnic Groups, PWSN & Female candidates are strongly encouraged to apply