Created in 1993, Acted is an international non-governmental organization pursuing a dual mandate of emergency response and development interventions in 40 of some of the world’s most vulnerable countries affected by conflicts, disasters, or socio-economic hardship. With a team of 7,000 national staff and 400 international staff, Acted implements 500 projects a year to support more than 20 million beneficiaries, notably in hard-to-reach areas.

Acted goes to the last mile through programs and approaches that look beyond the immediate emergency towards opportunities for longer-term livelihood reconstruction and sustainable development. Guided by the motto “Think Local, Act Global” and it’s 3Zero –Zero Exclusion, Zero Carbon, and Zero Poverty – strategy, Acted puts local territories at the center and provides tailored support to local needs. More on www.acted.org

In Bangladesh, Acted started its activities in 2018 in order to respond to the Rohingya Refugee Crisis in the sectors of Site Management, Natural Resource Management, Community Based Protection, Information Management, Watershed Management, SuLMER, Emergency Preparedness Response, CDCS & CL in the Camps of the Kutupalong-Balukhali Expansion Site, Cox’s Bazar. 

All staff is required to abide by and observe :

• NGO Child protection policy
• NGO Code of conduct
• NGO Anti-terrorism & Anti-Fraud policy
• NGO Data Protection Policy
• Non-discrimination policy
• Transparency, integrity, and accountability
• Goodwill and positive attitude in the accomplishment of his/her tasks
• Cooperative attitude in interactions with NGO staff and the camp population
• Promotion of and adherence to Prevention of Sexual Exploitation, Abuse and harassment principles and guidelines
• Confidentiality

Acted has a zero-tolerance approach to sexual exploitation, abuse, and harassment (SEAH) and strives to recruit those who share our values.

• All candidates will be subject to a pre-employment check that includes satisfactory references, screening, and criminal checks in line with legal requirements.
• All candidates who have been offered a position will sign and respect Acted’s Code of Conduct and related policies as part of their work contract. All staff are expected to abide by the standards of behaviour outlined in those documents.
• Managers will have a special responsibility to foster a safe environment.
• Misconduct can lead to serious disciplinary sanctions.

• Monitoring, evaluation, accountability, and learning system:
  • Technical and system development:

    • Develop and maintain a monitoring and evaluation framework that aligns with program objectives and donor requirements and is consistent with best practices in the humanitarian sector.
    • Contribute to the development and updating of the country’s MEAL strategy.
    • Design and implement data management systems and tools that support data collection, analysis, and reporting.
    • Review and revise monitoring and evaluation plans and activities on a regular basis to ensure that they are aligned with program goals and objectives.
  • MEAL implementation and management:

    • Ensure that program data is collected, analyzed, and reported accurately, reliably, and in a timely manner.
    • Develop and implement a system for tracking and reporting on program progress against established indicators and targets.
    • Conduct regular field visits to monitor program implementation and identify areas for improvement.
    • Provide regular feedback and technical guidance to program staff on MEAL activities.
    • Provide MEAL-related capacity building and awareness to program staff.
    • Represent Acted in different forums on MEAL-related issues when required.
  • Learning:

    • Develop and implement a learning plan that supports organizational learning and continuous improvement.
    • Collect and document best practices and lessons learned from program implementation.
    • Develop and facilitate training on MEAL and learning for program staff and partners.
    • Ensure that learning is integrated into program design and implementation.
  • Beneficiary complaints and feedback mechanisms:

    • Ensure that beneficiary feedback and complaints mechanisms are in place and effectively managed.
    • Develop and implement a system for collecting and responding to beneficiary feedback and complaints that are appropriate for the program and context.
    • Oversee the proper management of the project CFM database.
    • Train program staff on the use of beneficiary complaints and feedback mechanisms.
    • Analyze feedback and complaints to identify areas for program improvement.
    • Ensure that beneficiary feedback and complaints are addressed in a timely and effective manner.
  • MEAL team management:

    • Support the MEAL team to ensure that all activities are carried out effectively and efficiently.
    • Manage and supervise the MEAL enumerators to ensure that all activities related to data collection are carried out effectively and efficiently.
    • Provide leadership, guidance, and support to the MEAL enumerators.
    • Develop and maintain a work plan for the project with the MEAL team that aligns with program goals and objectives.
    • Conduct performance evaluations of the MEAL enumerators and provide feedback to them.
    • Ensure a positive working environment in the MEAL department.
    • Identify the MEAL training needs of team members and discuss plans with the country MEAL Manager for both internal and external training.
  • Others:

    • Provide regular and timely updates on progress and challenges to supervisors and other team members.
    • Collaborate with the support departments (finance, logistics, human resource, transparency, and security) to ensure that the MEAL system is adequately resourced and supported.
    • Participate in internal and external meetings, workshops, and training as needed to represent Acted’s MEAL system.
    • Perform any other related activities as assigned by the immediate supervisor.

The candidate must have the following educational degree;

• Master’s degree with 3 years of experience or Bachelor's Degree with 4 years of experience in Social Sciences, Geography and Environment, Anthropology, Statistics, Economics, Public Administration, Development studies, or relevant work experience.

• Extensive experience in data analysis, and program monitoring, including designing monitoring systems, indicators, developing MEAL plans, data quality assessments, and survey techniques.
• Demonstrated ability to coordinate complex activities, meet deadlines, and exercise sound judgment.
• Able to make decisions promptly, prioritize and multi-task seamlessly.
• Gender-sensitive and knowledgeable about humanitarian principles and a Human Rights-Based Approach.
• Strong knowledge of MS Excel, Access or other databases and other modern tools.
• Experience with or interest in mobile data collection (Kobo, Compare, ODK)
• Fluency in written and spoken English.
• Strong organizational & interpersonal skills, Ability to effectively communicate with field teams, local authorities, and local communities.
• Flexibility and adaptability are essential, as well as the ability to plan, take initiative and organize work independently.
• Positive attitude and a willingness to learn.
• Comfortable working in refugee camp settings and spending majority of time in the field.
• Comfortable working in a cross-cultural environment.

The application form must be submitted in English, with a CV, a cover letter, and application form. The application form is available here. (Download the form and attach with e-mail)

Please send your application by 16 September 2025 to the following addresses:
by e-mail: bangladesh.jobs@acted.org 

Please write in the subject line of your application “Application for MEAL Officer”. To ensure your application in our recruitment process, kindly remember to include the specified subject line in your email. Ensure a working phone number/email address is included in the application. Shortlisted candidates will be notified by phone. Please be aware that the application material is not returnable.