Client Engagement Executive

Vacancy: 03

Roles & Responsibilities

  • Foster positive relationships with clients as their primary point of contact
    • Keep continuous communication with Clients 
    • Demonstration of the system to clients
    • Assess, understand and translate clients’ requirements / pain points in proper documented format
    • Assist customers using our software throughout projects and help to implement company’s services
    • Making clients / clients’ contact points on board on behalf of company
  • Address clients’ requirements / pain points to developer team through line manager in proper documented and traceable format
  • Ensure quality of system deliverables
  • Conduct training of the system for the clients
  • Assist in organizing and managing company’s different events with the customers
  • Assist in bill collection
  • Identify upselling and cross-selling opportunities
  • Any other responsibilities / tasks assigned by the line manager / authority


Educational Qualification

  • Candidate should be a Computer Science/Engineering graduate or Business graduate with minimum knowledge on ERP system/software operational system.

Other Qualifications

  • Must have effective communication skills and fluency in written and spoken English
  • Should be extrovert and open minded
  • Proactive, energetic and determined to meet the deadline
  • Ready to work under pressure
  • Open to learn new technologies
  • A mindset for continuous Improvement

Work Experience

  • 1 year experience in client engagement / coordination related work is preferred
  • Experience in working with Govt. organizations will be an added advantage

Apply Instruction:

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Application Deadline: September 25, 2019