Job Position: Operations Manager

About Staff Asia

Staff Asia is a global Business Process Outsourcing firm providing support in data science management, content development, web development, paid media marketing,  24/7 customer service, digital marketing, HR consultation, accounts & payroll management and business development. A career at Staff Asia is more than just a job — it’s an opportunity to shape the future. Join us to discover a future of opportunities.

Responsibilities

• Ensure all operations of an IT & Technology firm are carried in an appropriate, cost-effective way
• Improve operational management systems, processes and ensure best practices
• Make important policy, planning, and strategic decisions considering digitized products
• Perform quality controls, set & monitor production KPIs
• Provide inspired leadership for the organization.
• Assist HR with recruiting when necessary.
• Oversee team reporting & training
• Work with the senior stakeholder/board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.

Requirements

• Minimum 2 years of experience in management, operations, and leadership in digitized  products/industry  (EdTech, BPO firm, IT Firm and other related industry)
• Ability to build consensus and relationships among managers, partners, and team members.
• Knowledge of organizational effectiveness and operations management
• Excellent communication skills
• Leadership ability to transform million with digital soft products
• Outstanding organizational skills

Salary

• Attractive salary packages

Benefits You’ll Enjoy

• Attractive KPI Bonus
• Knowledge Sharing Session.
• Work with a vibrant team and amazing Ed-Tech products.
• Provide Personal Development Plan (PDP) and Training & learning materials
• World-class remote and office work Environment 
• Greenery office premises and ensuring most hygienic workspace
• Fully Subsidized lunch and snacks from office
• Monthly activity, star performer of the week, and team outing facility
• Self-study session in the morning including bonus
• Working with global workforce ranging from UK, USA, Nigeria, Egypt, UAE, Turkey, Pakistan, India, Sri Lanka, Argentina, Philippines, and Malaysia.

Working Schedule:

• Weekly: 5 days.
• Weekend: Saturday, Sunday.

Job Location: Sylhet (Office-based)

Job Nature: Full Time/ Contractual