Customer Support Representative (For International Campaign)
Vacancy: 25
Key Points
Are you a night owl with a passion for helping others?
360-Supports, a global leader in call center industry, is hiring Customer Support Representatives for our night shift team!
Job Description / Responsibility
Handle inbound and outbound calls professionally and efficiently
Provide accurate information and resolve customer queries
Maintain a high level of customer satisfaction
Record call details and update CRM systems as needed
Work closely with the team and supervisors to meet quality benchmarks
Employment Status: FullTime
Workplace: Work at office
Educational Requirements
A Level
Bachelor of Business Administration (BBA)
O Level
[American International University Bangladesh, North South University, Independent University, Bangladesh, BRAC University, Uttara University ]students will get preference
Skills Required: Telemarketing, Cold Calling, Real Estate Sector and Telemarketing, Telemarketing and sales, B2B telemarkeing
Experience Requirements
At least 1 year(s)
The applicants should have experience in the following area(s): Call Center, International Call Center, Telemarketing
The applicants should have experience in the following business area(s): Telecommunication,Call Center,Call Center
Freshers are also encouraged to apply.
Additional Requirements
Age at most 35 years
Only males are allowed to apply
Experience in B2B, B2C Cold Calling, Telemarketing in Any International Call Center will get higher priority.
Fluently Speaking English and Good sales ability is MUST.
Excellent communication skill.
The patience and ability to engage customers in conversation.
Working knowledge of relevant computer software.
The ability to handle rejection and stress in soliciting customers.
Job Location: Dhaka (Khilkhet)
Salary: Tk. 15000 - 25000 (Monthly)
Compensation & Other Benefits
T/A, Performance bonus, Over time allowance
Salary Review: Yearly
Transport Allowance 2000 BDT
Attendance 2000 BDT
Sales Bonus : 3000 to 25000 BDT [ Based on performance ]
Punctuality Bonus 1000 BDT [ If you attend office everyday in time and follow Professionalism ]
Prayer Bonus 1000 BDT [ For those who Pray 5 times a day ]
Read Before Apply
Please don't apply if you don't have working experience in International call center & you can't speak in English Fluently.
We urgently need to hire a good number of Agents so apply ASAP to get hired.